Description

　　Summary: To interact with and greet all clients while providing a personal, instinctive and renewing welcome experience. This position will provide a comfortable and relaxing environment for our clients by assisting them with a locker, stocked with a robe and slippers and by replenishing the refreshment center and maintaining a clean locker room area.

　　Hiring for woman's locker room.

　　Essential Duties and Responsibilities: Include the following. Other duties may be assigned.

　　Greet all guest promptly and in a courteous manner

　　Issue each guest a locker for the duration of their stay. If this is a 1st time client give tour of locker room and pools

　　Offer slippers to all guests

　　Keep locker room desk neat and clean at all times

　　Clean and restock lockers after each guest’s departure

　　Clean the shower area, keep stocked with toiletries, clean towels and bathmat

　　Clean vanity area and bathrooms, keep stocked with toiletries and paper products

　　Clean indoor whirlpool, steam and sauna

　　Assist guest with the use of the Steam Room and Sauna

　　Maintain water stations

　　Clean and restock refreshment center throughout the day

　　Keep tables clean of cups and plates

　　Maintain a supply of magazines and newspapers

　　Remove dirty laundry from locker room throughout the day

　　Check all robe pockets, if item is found give to manager

　　Fold and stock towels, linens and robes

　　Keep an eye on laundry to inform manager when low

　　Report any maintenance request to manager

　　Clean slippers throughout the day

　　Inventory locker room keys every 2 weeks

　　Perform other duties as assigned by manager

　　Education and Experience: High School diploma, Guest service knowledge required

　　Language Skills: Excellent service skills including etiquette and ability to work with the public. Knowledge of communication skills, organization skills, ability to deal with diverse clientele.

　　Reasoning Ability: Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization may exist. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

　　Other Skills and Abilities: Knowledge of basic computer skills.

　　Responsibility and Authority: Employee relations: Ability to effectively communicate with all departments, regular communication with Director of Spa, all Spa Managers, and with all Spa and Salon employees. Ability to maintain a high level of service and discipline with all spa departments.

　　Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

　　While performing the duties of this job, the employee must be able to stand 100% of the time. The employee maybe required to lift water bottles and bags of dirty laundry weighing about 50 lbs. The employee is required regularly to use hands to fingers, handle or feel objects, tools or controls. The employee is frequently required to talk or hear.

　　Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

　　The noise level in the work environment is usually moderate.

　　Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

　　The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)