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Software Quality Assurance Engineer, Device OS
Software Quality Assurance Engineer, Device OS-March 2024
Guadalajara
Mar 16, 2026
ABOUT AMAZON
Our mission is to be the world’s most customer-centric company.
10,000+ employees
Technology
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About Software Quality Assurance Engineer, Device OS

  Description

  This role can sit in either Guadalajara or Mexico City.

  Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, and Amazon Echo. What will you help us create?

  Work hard. Have fun. Make history.

  As a Software Quality Assurance Engineer, you will be responsible to innovate and drive new Quality initiatives, establish new test frameworks and processes for testing new device and OS, find ways to leverage and scale to deliver without compromising quality and efficiency, establish quality metrics and best practices for the team. You will lead the team by example as a quality leader who is customer obsessed, thinks big and delivers result without compromising the quality. To do this, you will have the most advanced tools at your disposal; however, we expect you to bring new ideas and innovation to build/leverage as needed. You will be responsible for looking to the future and identifying what the team will need to test experiences that were not thought possible today. You will collaborate with team, own and drive the quality of new products and SW releases.

  Key job responsibilities

  Contribute to the continuous improvement of the QA process, suggesting and implementing process enhancements.

  Design and develop comprehensive test strategies, frameworks, and methodologies to ensure the quality and reliability of software products.

  Collaborate and influence cross-functional teams including developers, product managers, and project managers to understand software quality requirements and design effective test strategies.

  Define release planning and provide input on the readiness of software for production deployment.

  Lead and mentor a team of QA engineers, providing guidance, technical expertise, and ensuring adherence to best practices.

  Work with component teams to identify the pain points in their area and provide technical guidance.

  Create, maintain, and execute test cases, test scripts, and test scenarios for various software components, including functional, regression, performance, and security testing.

  Identify and document defects, issues, and potential areas of improvement in the software development process.

  Perform root cause analysis of complex issues and work with the development team to resolve issues and enhance the overall product quality.

  Stay up-to-date with industry trends, emerging technologies, and best practices in QA and testing, and apply this knowledge to continuously improve testing processes.

  Collaborate with automation engineers to implement and maintain automated testing frameworks and test suites.

  Define key metrics for measuring and reporting on the quality of software products and test effectiveness.

  A day in the life

  Our Software Quality Engineers are world class quality leaders. On a daily base you will be working closely with cross functional engineering and quality teams as you drive quality for a big pillar in the entire organization. Teams will be looking at you for directions. You will participate in test strategy creation and reviews, driving QA process improvement implementation and help tackle cross-platform engineering challenges. You will have fun along the way and make a huge impact not only on the quality direction of the program but also directly to our customers. Join us!

  About the team

  Want to work on software that ships in multiple different Amazon devices and enable 3rd-party devices to access Amazon services? Are you looking for a startup culture, high impact problems to solve and opportunities to grow? Come work on the Device OS team! We own software components, services, tools, and application development frameworks that power our next generation of devices, and enable key features for device makers.

  We are open to hiring candidates to work out of one of the following locations:

  Guadalajara, JAL, MEX | Guadalajara, MEX | Mexico City, DIF, MEX

  Basic Qualifications

  4+ years of quality assurance engineering experience

  Experience in automation testing

  Experience in manual testing

  Experience as QA lead on medium to large sized projects

  Preferred Qualifications

  Experience with at least one automated test framework like Selenium or Appium

  Experience in gathering test requirements to create detailed test plans and defining quality metrics to measure product quality

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