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Social Worker/Custody and Resource Coordinator
Social Worker/Custody and Resource Coordinator-March 2024
Tacoma
Mar 28, 2026
About Social Worker/Custody and Resource Coordinator

  Position:Social Worker/Custody and Resource CoordinatorLocation:Tacoma, WAJob Id:1343-DHS ICE - OASIS Pool 1 - 22-GO-682 -2016

  of Openings:1Custody and Resource CoordinatorMinimum Qualifications SummaryCertification & EducationDegree issuing institution and or program must be accredited by an entity recognized by the U.S. Department of Education.Bachelor's degree in Social work, Psychology, or an equivalent degree.Master's degree or an equivalent advanced degree preferred but not requiredExperience RequiredAt least two (2) years of related experience (e.g., experience providing services to victims, trauma-informed programming, experience working with immigrants or foreignborn individuals) and have knowledge of program objectives, policies, procedures and requirements conducting a case management program at a local level.Experience working in or with victims or individuals in a confinement or custodial setting.At least two (2) years of experience providing services to vulnerable populations.Experience with and an understanding of situations that contribute to family/individual stress, problems and crisis situationsFluent in English and Spanish, written and oralJob ObjectiveThe Custody and Resource Coordinator (CRC) assists ERO Field Office and detention facility staff in maintaining a safe detention environment. The CRC also provides services and support to individuals on issues that commonly affect the ICE detained population and ICE mission such as responsive support to victims, trauma, sexual abuse and assault, domestic violence, human trafficking, and medical and mental health care.The duty location of each CRC will be at a designated ICE detention facility or ICE office. At each duty location, the CRC will be responsible for supporting ERO Field office and facility staff in their daily duties.ResponsibilitiesAssist with needs, requests (on ICE Detainee Request Form or otherwise), and complaints from the detained noncitizen population regarding non-officer or immigration case related issues.Assist ERO officers with addressing noncitizen requests related to parent/child communication and/or child welfare involvement.Facilitate on-site support of disability accommodations, including coordinating followup, as requested by ERO, with detention facilities upon submission of a Disability Accommodation Notification to ERO Headquarters (HQ).Assist ERO and detention facility staff as a resource to facilitate the compliance of applicable agency policies and detention standards. Facilitate discussions and communicate directly with detained noncitizens. Areas of facilitation include but are not limited to the following topic areas: allegations of sexual abuse and assault, identification and monitoring of pregnant noncitizens, resources for noncitizens in segregated housing or special management units, and admission and release.Address ERO and detention facility staff questions or concerns about specific noncitizens, including available services.Provide noncitizen referrals to appropriate ERO and detention facility staff for care and follow-up to prevent critical incidents and issues (e.g., medical, mental health, chaplain, etc.).Support noncitizens with specialized needs or requiring heightened attention and conduct noncitizen wellness checks and follow-ups upon request by ERO Field Office and/or ERO HQ.Meet with newly detained noncitizens during or after intake to answer questions, address concerns, provide brief orientation to the detention facility and CRC services.Assist ERO Field Offices who run specialized housing units and programs or services that are designed to provide appropriate care to vulnerable populati

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