Job Description:

　　The Social Work Care Manager works collaboratively with physicians and other members of the health care team to improve the health of patients with chronic conditions or complex needs. The position educates patients and caregivers to help them manage their health care needs. The incumbent facilitates communication, coordinates services, addresses barriers, and promotes optimal allocation of resources while balancing clinical quality and cost management.

　　To show our commitment to you and to assist with your transition into our organization, we will also offer a $2500 sign on bonus to those that have 1+ year of experience.

　　Posting Specifics

　　Pay Range CSW: $30.34-$46.84 Exempt

　　Pay Range LCSW: $33.39-51.52 Exempt

　　Benefits Eligible: Yes

　　FTE: Full time

　　Shift: 36 hrs/wk. Shift days and times vary. Emergency Department is staffed 7 days per week. Shifts are 6- and 12-hour increments during the early morning, day, evening, and overnight. All team members have night, weekend, and holiday shift requirements.

　　Benefits Eligible: Yes; Medical, Dental, Vision, Education Assistance. Click here for more details

　　The Emergency Department Social Work Care Manager is part of a team providing services, resources, and clinical intervention to a variety of patients and families. Our role in the emergency room is to respond and provide trauma intervention, grief and loss support, general social work and community resourcing, drug and alcohol assessment and placement, care management, utilization initiatives and readmission goals, and mental health/emotional support.

　　This 36-hour position supports our emergency departments at Utah Valley Hospital, American Fork Hospital, Riverton Hospital, and Alta View Hospital. Shift times would vary and are available 7 days a week in 6- and 12-hour increments during early morning, day, evening, and overnight hours. All team members have night, weekend, and holiday shift requirements.

　　Job Essentials:

　　The Emergency Department Social Work Care Manager works collaboratively with physicians and other members of the health care team to improve the health of patients with chronic conditions or complex needs.

　　ED SWCM identifies patient populations using specific screening criteria including psychosocial screen, medical record review, or through referrals for service per department policy/guidelines. Obtains additional necessary information by interviewing the patient/family/significant other. Through clinical assessment, ED SWCM may diagnosis various mental, emotional, and behavioral disorders using DSM 5 guidelines. ED SWCM provides supportive, crisis, and other social work interventions as identified. ED SWCM may provide therapeutic modalities appropriate to the level of care and acts within the scope of the Mental Health Practice Act. ED SWCM coordinates and collaborates with external agencies including DCSF, APS, and law enforcement when abuse, neglect or exploitation is suspected or confirmed.

　　ED SWCM assesses patient per CMS Condition of Participation (COP) or National Clinical Quality Association (NCQA) standards and ensures a plan of care is developed and maintained for patients receiving care management services consistent with COP/NCQA and department standards. ED SWCM assesses patients for post-acute needs and referrals; actively intervenes and resolves/escalates where barriers to service exist across the care continuum; maintains a current knowledge of community resources; and promotes optimal allocation and coordination of these community resources while balancing clinical quality and cost management.ED SWCM provides education to patients and caregivers to help them manage their health care needs.

　　Minimum Qualifications

　　Master's Degree in Social Work. Education must be obtained from an accredited institution. Degree will be verified.

　　Current State Licensure as a Certified Social Worker (CSW) or Clinical Social Worker (LCSW).

　　Basic computer skills and knowledge of word processing and spreadsheet software.

　　Strong written and verbal communication skills.

　　Demonstrated ability to exercise critical thinking skills.

　　Preferred Qualifications

　　Case Management Certification.

　　Experience working in clinical care management, social work or with third party payers.

　　Knowledge of care management.

　　Knowledge of health insurance related products.

　　Working understanding of coding, episode of care and length of stay guidelines.

　　Written and verbal communication skills.

　　Ability to work independently, be self-motivated, have a positive attitude, and be flexible in a rapidly changing environment.

　　Physical Requirements:

　　Interact with others requiring the employee to communicate information.

　　Operate computers and other office equipment requiring the ability to move fingers and hands.

　　See and read computer monitors and documents.

　　Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.

　　Anticipated job posting close date:

　　Location:

　　American Fork Hospital, Intermountain Health Alta View Hospital, Intermountain Health Riverton Hospital, Utah Valley Hospital

　　Work City:

　　Provo

　　Work State:

　　Utah

　　Scheduled Weekly Hours:

　　36

　　The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

　　$33.39 - $51.52

　　We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

　　Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/) , and for our Colorado, Montana, and Kansas based caregivers (http://www.sclhealthbenefits.org) ; and our commitment to diversity, equity, and inclusion (https://intermountainhealthcare.org/careers/working-for-intermountain/diversity/) .

　　Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

　　Intermountain Health is a Utah-based, not-for-profit system of 33 hospitals (includes "virtual" hospital), a Medical Group with more than 3,800 physicians and advanced practice clinicians at about 385 clinics, a health plans division called SelectHealth, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery.

　　Join our world-class team and embark on a career filled with opportunities, strength, innovation, and fulfillment.

　　To find out more about us, head to our career site here (https://intermountainhealthcare.org/careers/?utm_source=Workday&utm_medium=Redirect&utm_campaign=CareerHome_workday) .

　　Sign up for job alerts! Click ‘sign in’ at the top right corner, create a candidate account, and when we have opportunities that meet your interests, you will receive an email with the job details.

　　Intermountain Health strives to make the application process accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact 1-800-843-7820 or email [email protected] . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

　　We intentionally work toward an Intermountain Health that reflects our diverse communities and provides culturally competent care, health equity, and a sense of belonging amongst all our caregivers (employees). This is an important part of fulfilling our mission to help people live the healthiest lives possible. The three pillars of our work are talent experience with Intermountain (application, internship, development, etc.), community benefit, and care delivery.

　　Learn more about diversity at Intermountain, here. (https://intermountainhealthcare.org/careers/working-for-intermountain/diversity/)

　　Introduce yourself to our Talent Acquisition team and we will get in touch if there is a role that seems like a good match.

　　Intermountain Health’s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment. Learn more. (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/peak-program/)

　　The primary intent of this job description is to set a fair and equitable rate of pay for this classification. Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor.

　　All positions subject to close without notice.

　　Thanks for your interest in continuing your career with our team!