Create Your Experience of a Lifetime!

　　Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

　　With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

　　Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until March 15th or until the positions are filled (whichever is first).

　　Job Benefits

　　Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons

　　MORE employee discounts on lodging, food, gear, and mountain shuttles

　　401(k) Retirement Plan

　　Employee Assistance Program

　　Excellent training and professional development

　　Referral Program

　　Full Time roles are eligible for the above, plus:

　　Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)

　　Free ski passes for dependents

　　Critical Illness and Accident plans

　　Job Summary

　　Park City is a world renowned destination resort and part of the Vail Resorts family. The Park City Ski & Snowboard School is focused on creating a great work environment with an amazing mountain, vast terrain, an authentic town, guest centered lessons, and amazing instructor training. All this contributes to the school’s reputation as an industry leader. We are a high volume school looking for a motivated individual to join our team as an Operational Training Supervisor, helping to provide our guests with an Experience of a Lifetime. The Operational Training Supervisor is a member of the Park City Ski & Snowboard School supervisory team that reports directly to the Training Manager while working closely with Location Managers to facilitate quality lesson products for our guests.

　　This position includes a hybrid of responsibilities that fluctuate depending on projected business needs. The Operational Training Supervisor will share time as an operations supervisor and training supervisor, with a heavy focus on quality assurance of our lessons and instructor development.

　　Job Specifications

　　Outlet: Canyons Village

　　Expected Pay Range: $52,000 - $62,465

　　Shift & Schedule Availability: Full Time / Seasonal

　　Skill Level: Advanced

　　Job Responsibilities:

　　Leadership and Training:

　　Support and align with SSBS and Vail Resorts goals and initiatives

　　Exhibits a professional and reassuring leadership presence, grounded in a strong training background

　　Actively involved with Location & Training Managers in the development & growth of the staff

　　Regular check-in meetings with the Training Manager and Location Managers

　　Assists Supervisor Team with training and certification goals

　　Work with other supervisors and instructors to improve and create training around day-to-day school operations and overall staff development by:

　　Being instrumental in implementing new hire training

　　Creating and delivering training that connects instructor teaching skills to an exceptional guest experience

　　Building and delivering training that equips instructors with operational knowledge

　　Identifying areas for new training

　　Observe and mentor instructors

　　Be responsive and proactive to guests needs and be involved in guest recovery as needed

　　Proactively provides superior guest service at all times (internal and external)

　　Set the example and ensure all staff follows company and departmental policies & procedures

　　Act with integrity and a role model for the school

　　Collaborates with Training Manager and other resort departments to conduct employee on-snow assessments

　　Conducts training in a best fit capacity to support the direction & education needs of the school

　　Champion learning and growth both in self and promoting in others

　　Operational:

　　Direct supervision of ski and snowboard instructors.

　　Coach, mentor, and deliver feedback and evaluation of instructors in real time & document conversations in ProConnect

　　Working knowledge of RPOS, including specific Ski School Tools and Report Modules, ProConnect, MS Excel, and MS Outlook

　　Assist with training calendar creation and training attendance tracking

　　Ensure timely employee recognition and disciplinary actions are documented in ProConnect

　　Collection and submission of accurate payroll information.

　　Help maintain SSBS facilities

　　Provides communication about training to instructors and supervisors

　　Timely and responsive email communication

　　Support and actively promotes SSBS Safety Initiatives

　　Job Qualifications:

　　Required: PSIA/AASI current Level 3 certification or equivalent international certification

　　Preferred: PSIA/AASI Examiner and current Trainer

　　Minimum 5 years instructor experience

　　Actively demonstrates the ability to communicate professionally and effectively with a variety of demographics

　　Demonstrates the ability to perform in a high paced, variable, multi-faceted environment with the ability to multi-task

　　Computer competency desired, familiar with Microsoft Office, Windows based applications, & internet based software with experience with RPOS or RTP is ideal but can be easily learned

　　College degree and/or two years relevant leadership experience in related field, or a combination of education and experience from which comparable knowledge and skills are acquired and is preferred

　　Physical Requirements:

　　Able to withstand long exposure to cold and inclement weather

　　Physical strength and ability to respond appropriately to emergency and other unplanned situations.

　　The expected pay range is $52,000 - $62,465. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

　　Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

　　Requisition ID 498676

　　Reference Date: 10/20/2023

　　Job Code Function: Ski/Snow School