Description:

　　This Site Support Representative role will be supporting a variety of customers within Sarver and Freeport, PA. This individual will be representing the client as a liaison on-site to support the below functions.

　　Site Support person to provide exceptional service to our customers at the customer’s appointed place of business. Working with the customer to cover all their customer service needs and resolving any issues that may arise.

　　Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquiries.

　　Be the first point of customer contact for general inquiries about orders, scheduling, delivery of product, etc.

　　Accurately enter quotes and orders using ERP system (Prophet 21).

　　Expedite all open quotes and orders with urgency and accuracy.

　　Check on inventory specific to the customer, ensuring that all Min/Max levels and safety stock are adequate.

　　Skills:

　　Customer service, Data entry, Customer support, inventory management, erp system, stocking

　　Top Skills Details:

　　Customer service,Data entry,Customer support,inventory management

　　Additional Skills & Qualifications:

　　Must Haves:

　　Customer facing experience

　　Data/Order entry experience

　　Proficient in MS Office, specifically Outlook and Excel

　　Must be able to stand and/or walk up to 8hrs daily, this job will not be sitting behind a desk for the entirety of the shift

　　Nice to Haves:

　　ERP systems experience (Stellar uses Prophet 21)

　　Product/Industry knowledge (power tools, etc.)

　　Inventory management

　　Education:

　　High School Diploma or equivalentDisqualifier:

　　Someone who is from a tech or IT background Experience Level:

　　Intermediate Level

　　We reserve the right to pay

　　above or below the posted wage based on factors unrelated to sex, race, or any

　　other protected classification.

　　Eligibility requirements

　　apply to some benefits and may depend on your job classification and length of

　　employment. Benefits are subject to change and may be subject to specific

　　elections, plan, or program terms. This temporary role may be eligible

　　for the following:

　　· Medical, dental & vision

　　· 401(k)/Roth

　　· Insurance (Basic/Supplemental Life & AD&D)

　　· Short and long-term disability

　　· Health & Dependent Care Spending Accounts (HSA &

　　DCFSA)

　　· Transportation benefits

　　· Employee Assistance Program

　　· Time Off/Leave (PTO, Vacation or Sick Leave)

　　About Aston Carter:

　　Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

　　At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

　　Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

　　The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

　　If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email [email protected] (%[email protected]) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.