Job Description
Summarized Purpose:
Provides administrative, reporting, contractual, and financial support to the department related to the processing of payments to investigative sites. Responsibilities include data compilation, issue/risk resolution, and ensuring adherence to contractual guidelines and country regulations.
Essential Functions:
Compiles data from multiple sources to generate payments to sites in accordance with procedural documents and site contracts.
Ensures adherence to country-specific regulations which affect and impact the ability to pay. Manages payment responsibilities and workflow to meet contracted timelines and project deliverables.
Builds and manages relationships with study sites and interfaces, on occasion, with clients for payment-specific issues.
Responds to study-related escalations and resolves payment-related findings. Escalates project risks appropriately.
Trains study teams on-site payment processes, including setting expectations around site payments' requirements and deliverables.
May process investigator payments in middleware and financial system; manage refunds, credit notes, late payment fees, pre-payments, or investigator meeting reimbursements.
May build and enter budgets and SVTs; work on transparency reporting; perform study reconciliations; manage and maintain investigator funds tracker for studies transitioned to site payments.
Education and Experience:
High/Secondary school diploma or equivalent and relevant formal academic/vocational qualification
Bachelor's degree preferred
Technical positions may require a certificate
Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to at least 2 years).
In some cases, an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.
Knowledge, Skills and Abilities:
Solid organizational skills and strong attention to detail
Capable of handling multiple timeline sensitive tasks efficiently and effectively
Flexible and able to reprioritize workload to meet changing project needs
Solid computer skills, proficient in MS Word and Excel; preferred experience using CTMS, EDC, or financial systems
Capable of working independently and as a team member
Sold communication skills, which includes English language (oral, written) and other languages would be an advantage (where applicable)
Capable of extracting pertinent information from study documentation such as protocol, contracts, budgets, etc. and perform applicable data entry of said documents
Familiarity with ICH Good Clinical Practices, Country Regulatory and/or applicable tax regulations, etc. for all aspects of project implementation, execution, and closeout
Capable of effectively analyzing project-specific data/systems to ensure accuracy and efficiency
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.