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Shift Leader
Shift Leader-February 2024
Miami Beach
Feb 10, 2026
About Shift Leader

  We are a lifestyle brand!

  If you are looking to join an awesome team, have a positive working environment and live a healthy and active lifestyle, we offer an exciting and rare opportunity to join a striving brand and ever growing in this industry.

  We love and take pride in what we do and looking for the right partners to grow with us, please join us if you consider yourself a person of integrity, hard-working team player who is looking to constantly grow and learn.

  RESPONSIBILITIES: Our shift leader has an overall responsibility to lead a team of like-minded, remarkable individuals. Not only will you serve and educate the guests about our products, but also the health benefits associated with each nutrient-rich recipe in their mission to live a better, happy life. The shift leader will also be responsible for creating a positive environment for peers and guests’ alike daily.

  Sets a positive example for the team and has clear communication with the entire team.

  Provides an exceptional customer service experience to all customers

  Discovers and responds to customer needs (including complaints).

  Motivates and directs team members to exceed customer expectations with fast and friendly service in clean surroundings.

  Ensures compliance with all food safety laws and sanitation regulations.

  Assist GM with enforcing and maintaining all procedures and policies of Pura Vida at the store level.

  Responsible for covering all shifts and supporting stations.

  Able and willing to close the restaurant as needed, by following all closing procedures.

  Responsible for organizing, scheduling and supervising shifts of team members.

  Organizing shift schedules for team members

  Monitoring attendance, tardiness and time off

  Assigning duties to specific employees based on role and skills

  Supervising employees and assisting with tasks as necessary

  Conducting performance reviews and sharing feedback with both upper management and team members

  Managing employees requests and transgressions

  Training new and current team members on tasks

  Handling customer issues and managing conflicts

  Adhering to company policies and health, safety and employment standards

  Other duties assigned

  EXPERIENCE REQUIRED:

  Minimum 1 year experience in customer service in a hospitality environment (i.e. restaurant, hotel, etc.)

  High School Diploma or GED required, 2 years of college preferred

  Minimum 2 year experience in management in a hospitality environment

  Ability to organize and prioritize

  Local/municipal requirements, such as Food Handler certification, acquired at applicant’s own expense

  Experience with guest services management and demonstrates leadership abilities

  Must be able to frequently lift and or move up to 50 pounds

  Ability to read and write in English

  BENEFITS:

  Progressive compensation package

  Paid training to prepare you for success

  On-going career opportunities

  Medical and Dental Insurance

  Opportunities for growth in management positions

  Job Types: Full-time, Contract

  Salary: $17.00 per hour

  Benefits:

  Employee discount

  Flexible schedule

  Health insurance

  Paid training

  Experience level:

  2 years

  Restaurant type:

  Bakery

  Café

  Casual dining restaurant

  Coffee shop

  Fast casual restaurant

  Quick service & fast food restaurant

  Shift:

  8 hour shift

  Day shift

  Morning shift

  Night shift

  Weekly day range:

  Monday to Friday

  Weekend availability

  Experience:

  hospitality: 2 years (Preferred)

  Work Location: In person

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