Company Description

　　The Savoy, a Fairmont Managed Hotel, is one of the world's most iconic hotels. A renowned leaders in the hospitality industry, The Savoy has a reputation for outstanding service and excellence. Originally built in 1889, the hotel has a rich history and has played host to royalty, world leaders and legends of the stage and screen. Today, colleagues pride themselves on being innovative and inspirational, delivering the very best in five star luxury. Passionate about developing and promoting talent, The Savoy offers unwavering support and recognition to colleagues, as well as having a very competitive benefits plan.

　　Job Description

　　Salary: £41,527 plus £1,000 pa. service charge

　　Your purpose will be:

　　To assist with maintaining and improving the physical appearance and operational efficiency of the hotel including physical, mechanical, electrical and plumbing.

　　You will be accountable for:

　　Identifying and carrying out all maintenance/redo requirements

　　Keeping systems in top operating condition

　　Maintaining highest standards for the maintenance and safe operation of issued tools and equipment

　　Carrying out nightly plant checks/record and passing on to departmental leaders

　　Identifying opportunities for engineering related improvements across the hotel

　　Your key responsibilities & contribution will be:

　　To respond to all guest repair and departmental repair requests promptly

　　To look after designated plant rooms report defects and keep clean

　　To be first point of contact for other departments job requests

　　To regularly check stock and to report to supervisors what needs ordering

　　Communicate rooms and areas needing repair and time lines on how long the work will take 

　　To meet all service standards in every guest interaction

　　To keep all equipment and tools provided by the hotel are kept in good repair

　　To work well alongside other departments and other colleagues within the department to ensure smooth running of the hotel

　　Communicate any delays due to any unforeseen problems in a timely manner so expectations can be managed  

　　To keep work areas clean and tidy at all times and use signage provided by the hotel

　　Coverage of night shifts

　　Maintaining a high standard of personal grooming and appearance 

　　Qualifications

　　What you will need to do in this role?

　　3 – 5 years engineering background

　　Basic plumbing and electrical (supported by qualified electrician).

　　Reasonable knowledge of BMS, training provided

　　Reasonable knowledge of plant (AHUs, Boilers,Chillers, ect)

　　Excellent communication skills, both verbal and written with the ability to communicate effectively with people of all levels

　　Enthusiastic and positive personality with the ability to build trusting relationships

　　Ability to multi task and problem solve in a fast paced environment

　　Keen eye for detail

　　Strong problem solving skills

　　Proven organisational skills. Work well on your own. Able to set and meet deadlines with quality results

　　Flexibility to work different shifts including night shifts  

　　Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.

　　Additional Information

　　What’s in it for you?

　　Competitive salary and benefits including pension and life assurance

　　31 days of holiday including public holidays (increase to 33 days after 5 years)

　　Cashback scheme for everyday wellbeing/healthcare expenses for all colleagues

　　Laundry services & dry cleaning for uniform

　　Colleague restaurant

　　Colleague gym facility and gym membership discount

　　Free stay at The Savoy after successful completion of probation

　　Employee assistance program

　　Cycle to work scheme

　　50% discount at our iconic American & Beaufort Bars

　　50% discount at our world-famous Afternoon Tea

　　50% discount at our spa and florist

　　Savoy hotel discount and discount across Accor hotels worldwide

　　50% discount at Gordon Ramsay's River Restaurant and Savoy Grill

　　20% at Gordon Ramsay restaurants outside the hotel