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Shelter Director
Shelter Director-March 2024
Allentown
Mar 29, 2026
About Shelter Director

  Overview

  Position:Shelter Director

  Department:Hospitality House

  Availability of Position:Immediate

  Schedule: Monday through Friday 9AM to 5PM

  Supervises:Monitors, Caseworkers, Maintenance staff, Cook, Office Manager, Kitchen Staff.

  Reporting Relationship: Corps Officer

  Salary and Grade:$60,000per year; Grade 13, Exempt

  The Salvation Army is hiring and offers truly excellent benefit package to eligible employees including:

  Generous paid time off every year that includes: holidays, up to 3 personal days, vacation time and sick time.

  Employer funded Pension Plan (company contributions begin after 1 year of employment)

  Comprehensive health care coverage with low cost employee premiums, co-pays and deductibles

  Eligibility for supplemental insurance plans including Short Term Disability, AFLAC and Voluntary Term Life

  Flexible Spending Accounts

  Remitted Tuition Program

  Eligibility for the Federal Government’s Public Student Loan Forgiveness Program

  Most importantly – a job with a good purpose!

  Position Overview:

  The Shelter Director provides leadership to all staff members and volunteers, and stablish shift schedules so that all minimum staffing requirements are met twenty four hours a day, seven days a week. This includes among other things, the scheduling of regular staff meetings, and the moderation of these meetings.

  Responsibilities

  Description of Position:

  Identify and implement training needs of staff and volunteers.

  Ensure safety of all shelter residents at all times, safeguard all property and equipment associated with the operation of Hospitality House.

  Ensure all records (case management, financial, policies and procedures, etc.) are properly kept, and that confidentiality of same is not compromised.

  Complete and submit statistical requirements in a timely manner.

  Serve as an official representative of The Salvation Army, as assigned, to local inter-agencies and housing authorities and government bodies. Develop and maintain collaborative efforts with same.

  In coordination with Corps Officers, assist Advisory Board, shelter committee and internal management in achieving financial sustainability through the preparation of funding proposals, reports and the participation of fundraising activities.

  Work with Corps Officers to determine hiring and termination of staff.

  Determine eligibility of persons or families into emergency shelter or supportive housing program.

  Have an understanding and enforce Hospitality House’s rules and regulations as well as the employee code of ethics and supervisor handbook.

  In the supervision of caseworkers, the Shelter Director must:

  Make sure caseworkers are carrying out their duties by completing intakes and service plans in a professional and timely matter. That such intakes and case notes are entered into the computer on a timely manner.

  That caseworkers meet with residents on a weekly basis or more as needed. Written progress reports are necessary if face to face meetings are not feasible.

  That they provide referrals as needed. To advocate and assist residents onsite and offsite.

  Maintain a consistent census within Hospitality House programs and that they expedite internal transfers and referrals (i.e., from emergency to supportive housing).

  Discuss rule infractions personally with residents on as-needed basis.

  That case workers maintain regular contact with each resident’s external case managers (Social Services, housing, etc.).

  Qualifications

  Requirements:

  Bachelor's degree from four-year college or university; 3-5 years of related experience.

  Basic Computer Skills, Microsoft Office—Word, Power Point; Excel; Outlook

  Excellent written and verbal communication skills.

  Have good time management skills.

  Maintain a high level of confidentiality in all aspects of the job.

  Be able to work independently, work well in groups and be able to demonstrate good judgement and leadership skills.

  Valid PA Driver’s License.

  Child Protection Clearances PA Act 153 requires that all prospective employees complete the following clearance and background checks prior to employment: PA Child Abuse History Clearance, PA State Police Criminal Record Check and FBI Criminal Record/Fingerprint Check. Meets the Child Protection Clearances required by PA Act 153 along with renewals every five years.

  Must have an understanding of, appreciation for, and support the Mission of The Salvation Army.

  Contact: Please submit your resume and cover letter as instructed below.

  External candidates interested in this position please apply online at http://careers.salvationarmy.org .

  Internal candidates interested in applying for this position please apply at http:// internal-usesalvationarmy.icims.com .

  No Phone Calls Please.

  Released by the Divisional Human Resources Department on 1/9/24. ___________________

  All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.

  The Salvation Army’s Mission Statement

  The Salvation Army, an international movement, is an evangelical part of the universal Christian church.

  Its message is based on the Bible. Its ministry is motivated by the love of God.

  Its mission is to preach the gospel of Jesus Christ

  and to meet human needs in His name without discrimination.

  Requisition No. 2150

  Job LocationsUS-PA-Allentown

  Job ID 2024-12293

  Category Social Services

  Compensation Min USD $60,000.00/Yr.

  Compensation Max USD $60,000.00/Yr.

  Type Regular Full-Time

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