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SharePoint Online Support Engineer - W2 Only
SharePoint Online Support Engineer - W2 Only-October 2024
Charlotte
Oct 27, 2025
About SharePoint Online Support Engineer - W2 Only

  Description:

  This SharePoint Support Engineer will be responsible for support fortune 500 customers having issues with their SharePoint environment. This will require someone with expert level customer support experience and a passion for troubleshooting high level issues down to the root cause while keeping the customers best interests in mind.

  In order to be a successful engineer this person will need to have strong experience with a combination of the following:

  • Sharepoint Online/Sharepoint on prem - Ex. managing a SharePoint site? What level of understanding do you have of Sharepoint?

  • Office 365 Administration: troubleshooting a clients cloud environment and a strong understanding of the cloud in general

  • OS related Network Administration and troubleshooting: DNS, DHCP, how a clients SharePoint environment is reliant on their network and how some cases might be tied to issues in the network

  Must have excellent written and verbal communication skills

  • Must have excellent customer handling skills

  • Must have good technical knowledge on different versions of SharePoint (2007/2010/2013/2016 and SharePoint Online)

  • Operating Systems Concepts - Active Directory, Security, Performance

  • Networking concepts - DNS, protocols, Devices

  • IIS Concepts - Configuration, Architecture, SSL and Kerberos

  • Windows Architecture - Exception Handling, Memory Management concepts

  • NET basic concepts, Web architecture

  • Tools - Netmon, Perfmon , Fiddler

  • Basic SQL Server Administration concepts

  • Hands on experience on SharePoint On Premise to Online migration

  • Working experience on Azure AD. Setting up Azure AD Sync, multi factor authentication, Access Control Service

  Please apply for more details

  About TEKsystems:

  We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

  The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

  We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.

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