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Service Writer - RideNow Powersports Tucson
Service Writer - RideNow Powersports Tucson-April 2024
Tucson
Apr 1, 2026
About Service Writer - RideNow Powersports Tucson

  At RumbleOn, the country’s leading retailer of powersports, our success depends on serving our customers with the best team members in the industry! If your career goals include making a valuable contribution in an exciting and growing company and you love powersports and motorcycles, ReadOn!

  RideNow Powersports Tucson, a subsidiary of RumbleOn, is seeking outgoing, friendly individuals to join our Service Team! If you are a positive, upbeat, and interactive Service Writer with a passion for customer service, this opportunity may be perfect for you!

  Responsibilities

  Schedule appointments for repair, maintenance, recall work

  Greet customers, inspect their powersports vehicles, and answer questions

  Document problems with Motorcycles, ATVs, Side-by-Sides, and Personal Watercraft and clearly describe them on the Repair Order

  Notify the Service Manager of additional work needed or any delays in expected completion as soon as they become known, so the customer can be immediately notified

  Advise customers on necessary/suggested services and cost

  Offer additional services and products, including special promotions

  Review Repair Orders in progress to ensure quality and timeliness

  Follow the status of a customer's powersports vehicle from service bay entry through the completion of work

  Communicate any changes in timeline, repairs, or cost to the customer

  Upon completion of work, review the work order with the customer

  Maintain current technical qualifications by completing all training programs assigned by the Service Manager

  Other duties as assigned

  Requirements

  1+ years of Powersports or Automotive Dealership service experience

  1+ years Commission Based customer-facing sales experience (preferred)

  Excellent customer service, verbal and written communication skills

  A positive attitude, good work ethic, and professional appearance

  Pleasant, energetic, conscientious, and dependable personality

  Ability to multi-task in a fast-paced environment

  Valid driver's license and a good driving record

  Motorcycle Endorsement preferred

  Must pass a pre-employment background check, MVR, and drug screen

  Benefits

  What RumbleOn/RideNow Powersports Offers You:

  A fun, relaxed, and casual work environment with awesome people by your side working as a team to ensure the entire group's success! Plus...

  Healthcare, Dental, & Vision Insurance (we pay a generous portion of employee Medical insurance!)

  Life and disability insurance

  Generous Vacation/PTO Plan

  Employee discounts on purchases

  Dedicated leadership team who supports and cares for employees

  The opportunity for growth and a solid long term career...we promote from within!!

  Generous training pay and 100% performance based pay plan allowing you to maximize your earnings!

  And more…

  All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment·

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