Commercial Kitchen Service TechnicianLocation: Winston-Salem, North CarolinaEmployment/FLSA Status: Full-time, Regular, Non-Exempt (Hourly)What's in it For You:On-the-job training with available on-demand technical support and ongoing formal hands-on and classroom training at our National Training Kitchen. Professional CFESA certifications with the potential for advancement.Receive a company service vehicle, fuel card, tablet, and cell phone for business useMarket-leading benefits program including 401k and paid time offTake charge of your career through growth opportunities including advanced technician and management positionsWhat You Will Do:Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipmentDemonstrate your mechanical aptitude, troubleshooting skills, and ability to read diagrams and schematicsProperly troubleshoot, diagnose, and repair Commercial Kitchen Equipment, including cooking, refrigeration, ware-washing, and other specialty food service equipmentCommunicate with manufacturers as needed to help with diagnoses and parts identificationConsult with the Technical Assistance Group for technical support while onsiteInstall all parts ordered for the customer in a timely and professional manner and in line with company policyPromote and recommend other services provided by Smart Care to customers when neededProduce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventoryFollow safe work practices and accident prevention proceduresMaintain a neat and orderly service vehicle, along with accurate parts and tool inventoryMaintain productivity levels in accordance with company standardsPhysical Requirements:Ability to frequently kneel, bend, squat, push, pull, reach, and occasionally lift and carry up to 70 poundsAbility to work with moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and risk of electrical shock in damp, humid, or freezing conditionsAbility to work on ladders, roofs, and other high placesMinimum Qualifications:High School diploma or equivalent1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military serviceValid driver's license and acceptable motor vehicle recordWillingness and ability to be involved with the emergency on-call rotation that includes nights and weekendsAvailability for occasional overnight travel as assignedImmigration sponsorship is not provided for this rolePreferred Qualifications:Relevant technical training, licenses, and/or certifications (i.e. EPA, CFESA)Commercial refrigeration and/or commercial cooking equipment repair experienceSelf-motivated with the proven ability to prioritize and work independently with minimal direct supervisionAs a Technician, you will be at the heart of our operations by diagnosing, repairing, and providing planned maintenance on a broad range of cooking, refrigeration, and dishwashing equipment. Your work makes you a valuable partner to our customers by helping them improve their food service operations, equipment uptime, and profitability. Smart Care's industry-leading technical training, mobile technologies, and technical support provide the opportunity for you to rapidly expand your expertise and grow your career in this dynamic industry. If you're ready for a new and exciting challenge, it's time to get smart with Smart Care!About Smart CareSmart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone ref