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Service Technician - South - Trane UK Ltd
Service Technician - South - Trane UK Ltd-March 2024
Basingstoke
Mar 30, 2026
About Service Technician - South - Trane UK Ltd

  At Trane Technologies TM and through our businesses including Trane ® and Thermo King ® , we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

  Job Summary:

  The role will cover the South area of the UK, however depending on workload may be required on occasion to cover the UK.

  Responsibilities:

  To provide electrical and mechanical repair/service to all Chiller/Rooftop equipment (compressors, driers, EXVs, TEVs, control panels etc) at customers premises.

  To attend customer’s site to perform preventative maintenance on all Chiller/Rooftop equipment

  Maintain verbal and written communications with customers and others in a professional manner

  Liaise with the technical and office-based colleagues to achieve a clear understanding of specific job requirements as necessary

  Liaise with coordinators to ensure all services under contract are performed to meet the detail of the contract and to the correct timeframe.

  Liaise with customers to ensure that any work is done with their approval

  Request additional parts on a timely basis to enable a proper timely workflow

  Advise coordinators of any completed work or delay in works in a timely manner to enable the allocation of the next job avoiding any lost time

  Complete and submit Engineers’ Job sheets in timely and correct manner

  Advise any potential new business in Service or Sales through the appropriate channel

  Adhere to all Health & Safety requirements and legislation

  Report any potential or actual incidents of a dangerous nature

  Perform such duties either functional or administrative as delegated by management that are deemed fair and reasonable

  EHS

  Provide Risk Assessments/Method Statements as requested by Service Coordinators/SOL

  Use of Personal Protective Equipment (PPE’s) during visits at site.

  Ensure all sites to be cleared after work complete and RAMS, Waste note/FGAS certification sent in with paperwork where required

  Qualifications:

  Customer focused

  Ability to work confidently and efficiently with Microsoft Word, Outlook, PowerPoint, Excel & Access to produce correspondence and documents and to maintain presentations, records, spreadsheets and databases

  Strong communication skills both oral and written

  Highly customer focused and proactive

  Commercial acumen

  Flexibility and pragmatism in respect of the demands of the role and the seasonal nature of the business

  Strong Technical Bias to problem solving

  Key Competencies:

  Significant and proven experience as a technician in HVAC business.

  Excellent phone and interpersonal skills

  Ability to work under pressure

  Strong verbal and written communication

  We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

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