About JLG, an Oshkosh company

　　JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products—including mobile elevating work platforms, telehandlers, utility vehicles and accessories—can be found all over the world.

　　Ensure customer satisfaction in both internal and external service environments through the use of effective communication, organization, and problem solving.

　　YOUR IMPACT

　　Accurately and effectively communicate with Regional Service Managers and Product Managers concerning service requirements to ensure customer satisfaction

　　Discuss and guide service personnel problems and conflicts so they can be resolved Problem solve and react to problems in a timely manner

　　Review and approve expense reports, warranty follow up, and department requirements to ensure department efficiency and better departmental communications

　　Meet with service administrators, warranty clerks and administrator and product line teams to discuss problems

　　Plans and schedules work activities to complete assignments in their order of priority and to make the most effective use of time

　　Contributes to a favorable working climate within JLG through a friendly manner and cooperative attitude in dealing with other employees and customers

　　Follows established departmental and other required procedures

　　Willingly assists others as necessary to meet deadlines

　　Understands fully the requirements of our jobs and the systems that support us

　　Fulfills these requirements in a timely manner

　　Other duties as assigned

　　MINIMUM QUALIFICATIONS

　　High school degree or equivalent

　　Six plus years of related work experience

　　STANDOUT QAULIFICATIONS

　　Bachelor's degree in a related fieldWHY JLG, AN OSHKOSH COMPANY?

　　Moving the future forward is our priority and this includes your future. We encourage professional development and champion our employees’ success through various skills and training opportunities. Named one of the World’s Most Ethical Companies™ by Ethisphere Institute for six consecutive years, everything we do at Oshkosh is guided by our core values and the 15k+ team members around the world who embody them.

　　We put people first. We do the right thing. We persevere. We are better together.

　　Oshkosh is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process, please contact us at: 920-502-3009 or [email protected].

　　Oshkosh Corporation is an Equal Opportunity and Affirmative Action Employer. This company will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application.

　　Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.

　　Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.