Employment Type:

　　Full time

　　Shift:

　　Day Shift

　　Description:

　　HOURS: Monday through Friday 6:30am -3pm.

　　If you want to join an organization that truly cares about its employees, consider continuing your career with Loyola!

　　We offer

　　Medical/Dental/Vision Benefits on your FIRST DAY!!!

　　competitive wages

　　great work atmosphere

　　403(b)

　　Life Insurance

　　Employee Assistance Program

　　Employee Discounts

　　Flexible Spending Account

　　Paid Time Off

　　Tuition Reimbursement

　　Service Representative promotes increased utilization of Loyola services by maintaining a customer service attitude that reflects the mission, vision and values of Loyola Medicine.

　　Ensures effective clerical operations for the service area and performs all job duties under

　　the highest customer service standards to exceed customer expectations.

　　Conveys a professional and positive image of Loyola Medicine during interactions with patients, families, physicians, staff

　　members and internal departments.

　　Essential Job Responsibilities:

　　Greeting patients entering the physician practice.

　　Answering office phones, making appointments.

　　Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.

　　Assists in checking out patients and assists them with referral processing and scheduling process

　　Collects co-pays and posts charges.

　　Charge entry and patient balance processing.

　　Minimum Education: Required:

　　Associates degree OR equivalent training acquired via work experience or education

　　Training in general administrative, business, healthcare or related field

　　Joining Loyola Medicine is being a part of an organization that treats the human spirit in our patients and fellow colleagues. We are a part of a community which believes in giving back to those we serve.

　　We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.

　　We live and breathe our guiding behaviors: we support each other in serving, we communicate openly, honestly, respectfully, and directly, we are fully present, we are all accountable, we trust and assume goodness in intentions, and we are continuous learners.

　　Loyola Medicine Core Values

　　Reverence We honor the sacredness and dignity of every person.

　　Commitment to Those experiencing poverty We stand with and serve those who are poor, especially those most vulnerable.

　　Safety We embrace a culture that prevents harm and nurtures a healing, safe environment for a

　　Justice We foster right relationships to promote the common good, including sustainability of Earth.

　　Stewardship We honor our heritage and hold ourselves accountable for the human, financial and natural resources entrusted to our care.

　　Integrity We are faithful to who we say we are.

　　Our Commitment to Diversity and Inclusion

　　Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

　　Our Commitment to Diversity and Inclusion

　　Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

　　Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

　　EOE including disability/veteran