DescriptionRK Company OverviewAs a second-generation, family-owned enterprise, RK Industries, LLC(RK) offers a diverse range of construction, manufacturing, advancedfabrication and building services. Led by Rick and Jon Kinning, RKrepresents seven distinct lines of business that work together to provideseamless project collaboration. Our exclusive building methodologies,accredited safety standards and professional execution allow us to turn ourcustomers' greatest concepts into reality.
Position and Responsibilities OverviewEnsure that the plumbing services provided by the Field Services Departmentmeet contract and customer requirements.Directly liaise with Customer Services to provide for quality and profitableoutcomes from Field Services Activities.Assist General Superintendent in reviewing and reporting on project andservice profitability.Assist the Customer Services Department in the coordination of PMA and servicecalls.Perform equipment start up and complete associated documentation.Perform quality control inspections on service work.Technical trouble shooting and diagnostics as needed to support field efforts.Assist in the training of Service Plumbing technicians as required.Directly liaise with Planned Maintenance Service Agreement Sales personnel nolater than 3 months prior to contract expiration.Plan and oversee plumbing service field-based activities, ensuring that workis completed safely, on time, within budget and to the customer'ssatisfaction.Perform unsupervised work coordination activities. Activities include, butnot limited to: coordination of project personnel, procurement ofequipment and material, coordination of subcontractors, coordination withowner, customer, and/or general contractor.Assist in pricing and establishing scope of work with Account Managers orInside Sales when required.Complete all work documentation as required by service procedures.Assist General Superintendent in reviewing individual project technicians.Guide field staff in properly completing specialized forms required, andassist in providing paperwork to the necessary departments.Provide owner training as required.Make decisions in a timely manner that is in the best interest of the companyand customer.Call for inspections as projects or repairs require, meet with inspectors,and make sure job passes all required inspections.Assist in the training of Service plumbing technicians.Develop lead referrals resulting from project activities for the SalesDepartment or Inside Sales.Guide field staff in the execution of any or all of the tasks listed above.QualificationsIndirect supervision.Requires the use of advanced techniques and knowledge within his/her function.Applies diversified knowledge of applicable principles and practices to abroad variety of assignments.Makes decisions independently regarding complexities and methods.Supervision and guidance related largely to overall objectives, criticalissues, new concepts and policy matters.Liaison to groups within and outside of his/her organization withresponsibility to act independently regarding matters pertaining to his/herfunction.College/University graduate with 7 years relevant experience or equivalentcombination of skills and experience generally expected for specifiedtechnical roles.Company BenefitsComprehensive medical plans with HSA and FSA options for you and your family.Generous 401(k) plan with immediate company match - 100% vested.Dental and vision insurance for your well-being.Short-term and long-term disability plans available after one year.Company provided life insurance and AD&D with options for supplementalbuy-ups.Enjoy paid time off and holidays.Get paid weekly for your convenience.In-house ProgramsElevate your skills with career development training at RK University.Unlock discounts on essential products and services like phones, int rnetand work apparel.Participate in fun company and team-building events.Make a difference with volunteering opportunities.Partnership Programs
Access confidential counseling for personal issues and financial advice.Enjoy exclusive discounts on entertainment, including amusement park ticketsand restaurant specials.Safety is Our Top PriorityComply with all company policies and procedures.All employees are accountable for safety and health and are empowered to stopwork if an unsafe condition is present. Employees should immediately notifytheir supervisor so that the hazard may be corrected.RK Mechanical employees and subcontractors are required to implement andmaintain all safety and health systems practices including the trainingrequirements of RK Mechanical Orientation, shop specific orientation,CPR/First Aid/AED/Bloodborne Pathogens, Hazard Identification andReporting, and OSHA 10.
Minimum Physical RequirementsWork outside, inside, and in dusty, noisy and hazardous areas.Work in high places, tight places, confined spaces and/or other adverselocations.Climb, balance, squat, kneel and crouch.Work in all types of weather.Must have working knowledge of all trade materials and tools.Ability to lift and carry 51 to 75 lbs. occasionally, and/or 31 to 45