Description

　　Who We Are

　　Shambaugh & Son L.P., a wholly-owned indirect subsidiary of EMCOR Group, Inc., is a customer-driven, single-source, self-performing construction/engineering firm. We specialize in the Design-Build method of construction resulting in fast-track delivery of the project improvements to our customers. We are one of the largest specialty contractors in the U.S. and the only one with all eight M.E.P (Mechanical, Electrical, Process, Automation, Refrigeration, HVAC, Plumbing, and Fire Protection) design and installation capabilities in-house. We perform more than $900 million of construction projects per year with over 2,900 employees throughout 50 states from our home office in Fort Wayne, Indiana.

　　Our success has been driven by our ability to attract and retain dedicated, knowledgeable and seasoned professionals to become part of the Shambaugh team, as we continue to build on our 90+ year Shambaugh success story.

　　At Shambaugh, we recognize people as our most important resource and it is our mission to produce the industry’s highest level of quality services and productivity on every project in order to develop repeat customers, maximize return on investment, and provide professional growth opportunities for people in the organization.

　　Job Summary

　　Shambaugh & Son is looking for a Service Operations Manager in Charlotte, NC. In this position, you will be responsible for managing customer maintenance agreements, supervising Service Technicians, and the overall success of the division.

　　Essential Duties and Responsibilities

　　Responsible for managing customer maintenance agreements and services.

　　Supervise a group of Service Technicians

　　Coordination of Service Technicians’ schedules with dispatch and customer

　　Repair and replacement proposal generation for service repairs with customers

　　Safety responsibility for the field in coordination with the Safety Team.

　　Manage account relationships with existing customers.

　　Must be organized and possess good time management skills to prioritize workload

　　Qualifications

　　Minimum of 10 years’ experience with fire protection systems

　　Minimum 5 years of experience in Supervision

　　Proficient with fire alarm/sprinkler troubleshooting and repairs

　　OSHA Safety awareness

　　Knowledge of Excel, Word & other Microsoft Office products

　　Excellent verbal and written communication

　　Mathematical and financial skills

　　Enjoy business development aspects of networking and attending industry events

　　Strong understanding and interest in modern technologies

　　Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. (https://recruiting.ultipro.com/EMC1002EMCGI/JobBoard/cc563430-39f7-4c82-bdfe-62f295bd857a/?q=%22Shambaugh+%26+Son%22&o=relevance&w=&wc=&we=&wpst=) Please check our available positions to confirm that a post or email is genuine.

　　EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal process -- it is probably fraudulent.

　　Shambaugh is deeply committed to a policy of equal employment opportunity for all its job applicants and employees. We seek to employ qualified persons in all job classifications and to administer all personnel actions affecting our employees without discrimination on the basis of race, color, religion, sex, pregnancy, age, national origin, sexual orientation, gender identity, political ideology, ancestry, or genetic information. Individuals with a disability, disabled and other protected veterans and any other characteristic protected by applicable law will be given the fullest consideration for employment in positions for which they are qualified. We also are committed to making reasonable accommodations for qualified individuals with a disability as well as abiding by any and all state and local laws, which in addition to the above prohibit discrimination in any form.

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