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Service Manager Southwest
Service Manager Southwest-March 2024
Milwaukee
Mar 30, 2026
About Service Manager Southwest

  JOB REQUIREMENTS: Description **Location is Arizona & New Mexico JobSummary: The Service Manager II plans, prepares, and manages projectsfrom beginning to end in order to maximize productivity and meetcustomer requirements. In addition to owning the overall execution ofsite projects, the Service Manager II will act as the field executionowner for the customer, managing Fulfillment 5 (safety, qualityproductivity, on-time-delivery, and cost) to ensure operating plans aremet according to schedule. The Service Manager II serves as the primarycustomer interface. Essential Duties & Responsibilities: Develop fieldservice outage cost estimates using standards. Ensure all aspects of thejob related to field service are planned accordingly, includingschedule, cost, man loading, and job set-up. Plan, prepare, and manageprojects from beginning to end by reviewing project requirements,setting up projects, mapping POs, developing and executing against costestimates, establishing project risk analysis and mitigation strategies,and owning performance relative to Fulfillment5 and customer KPI/CTQstargets Serve as the additional customer interface with P&L, andcommunicate with the Customer Service Manager, CSL, and CPM Review andverify the forecast to maximize utilization and meet catalog targetsReview sub-contracts and negotiate terms and conditions Communicate withField Service Coordinators, Resource Managers, EHS Managers, and StaffProject Managers to update the job status and ensure project success ona daily basis Lead daily project execution status calls, Day 2 calls,and OEL Day 2 spot check calls to maintain project accountability Ownthe status and monitoring of progress and costs of the project with thesupport of the project controls team Conduct audits and inspections onthe work teams during the execution of the installation, commissioning,receiving, operation and maintenance activities Analyze and reportproject close out metrics to determine proximity to operating plantargets Review revenue pacing and billing and approve supplier invoicesManage PO limit reports, placed employees without POs, unbilledshipments, accounts receivable, and credit card aging to remain withincost targets Lead shift handover review sessions to improve theeffectiveness of future projects Implement corrective actions based uponSafety Observations, Advanced Communication Notifications, and RootCause Analyses Interview candidates and assess job qualifications toassist with the recruitment and hiring... For full info followapplication link. FieldCore is an equal employment opportunity employerand all qualified applicants will receive consideration for employmentwithout regard to race, color, religion, sex, national origin, age,protected veteran status, status as a qualified individual with adisability, marital status, pregnancy, sexual orientation, ancestry,genetic information, or any other characteristic protected by law***** APPLICATION INSTRUCTIONS: Apply Online:ipc.us/t/37FEBDEECE454C57 This position is listed by a privateemployment agency. The agency is the legal employer. No fee will becharged of the job applicant.

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