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Service Delivery Ops Specialist
Service Delivery Ops Specialist-March 2024
Quezon City
Mar 31, 2026
About Service Delivery Ops Specialist

　　RESPONSIBILITIES:

　　Monitor delivery of a program, project, or managed service. Work with project managers to determine project plan, timeframe, and estimates.

　　Manage workload to ensure even distribution of responsibilities. Ensure tasks and deliverables are in accordance with the statement of work and service level agreement.

　　Monitor delivery performance and quality using metrics and status reporting.

　　Communicate across multiple stakeholders to manage expectations, accountability and impact.

　　SKILLS AND QUALIFICATIONS:

　　Bachelor’s Degree in Business/Finance/Accounting-related courses

　　At least 3 years solid Finance/Accounting experience Order to Cash / Account Receivable experience (i.e. billing/cash AR/invoice admin/contract setup);

　　2 years' Supervisory experience

　　Amenable to work in Quezon City, Mandaluyong, Taguig, or Alabang

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