Service Coordinator

　　Location WA - Seattle

　　Job Family Fire Protection

　　Apply Now (https://phg.tbe.taleo.net/phg02/ats/careers/v2/applyRequisition?org=MCKINSTRY&cws=41&rid=8004)

　　Build the future, spark innovation and align your career with purpose.

　　McKinstry is innovating the waste and climate harm out of the built environment and creating lasting impact. Together, we’re building a thriving planet.

　　Buildings are a leading contributor to the climate crisis, generating nearly 40% of total global energy-related carbon emissions. We’re making a lasting impact on our industry and within our communities by addressing the climate, affordability and equity crises through:

　　renewables and energy services

　　engineering and design

　　construction and facility services

　　To get where we’re going, we need big thinkers, problem solvers and collaborative mindsets. Does that sound like you?

　　The Opportunity with McKinstry

　　We are currently seeking an Service Coordinator to join our team as a member of our Fire Protection Washington division. Our Service Coordinator's achieve client retention and renewal through the delivery of quality, value, relationship building/maintenance, and delivering upon client’s business objectives.

　　Account Management:

　　Ensure client objectives and issues are dealt with in a thoughtful and effective manner, informing the Strategic Account Manager or Operations Manager of any problems that may arise.

　　Ensure KPI’s are reached, that achievement is communicated and our goals evolve with the client.

　　Develop and maintain personal relationships with key client stakeholders.

　　Coordinate overall product/project delivery schedule, client deliverables, and cross-department deliverables.

　　Business Development:

　　Collaborate with Business Development to identify and pursue expansion opportunities for existing clients.

　　Renew and expand services within the assigned client base.

　　What You Need to Succeed at McKinstry

　　Must have demonstrated proficiency for all the responsibilities of an Associate Account Manager.

　　Intermediate working knowledge of Microsoft Word, Excel, Outlook, and Project required; working knowledge of SharePoint preferred, knowledge of CRM a plus.

　　Bachelor’s degree in business, engineering, construction, management, business administration, or related field required. This knowledge may be gained through 4 years of applicable work experience in construction or facilities management companies.

　　Minimum 3 years of experience in account management.

　　Building Owners and Managers Association (BOMA) certification or designation preferred

　　PeopleFirst Benefits

　　When it comes to the basics, we have you covered:

　　Competitive pay

　　401(k) with employer match and profit-sharing plan

　　Paid time off and holidays

　　Comprehensive medical, prescription, dental, and vision with low or zero deductible options and low out of pocket maximums

　　People come first at McKinstry, and we go beyond the basic benefits with:

　　Family formation benefits, including adoption and IVF assistance.

　　Up to 16 weeks paid parental leave.

　　Transgender inclusive benefits

　　Commuter benefits

　　Pet insurance

　　“Building Good” paid community service time.

　　Learning and advancement opportunities via McKinstry University.

　　McKinstry Moves onsite gyms or reimbursement for remote workers

　　See benefit plan documents for complete details.

　　The pay range for this position is $26.83 - $43.85 per hour; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This is a non-exempt role and will be paid hourly. A bonus may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. Base pay information is based on market location..

　　The McKinstry group of companies are equal opportunity employers. We are committed to providing equal employment opportunities to all employees and qualified applicants without regard to sex, gender identity, sexual orientation, age, race, color, creed, marital status, national origin, disability, veteran status, genetic information or any other basis protected by law. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training. This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity.

　　McKinstry is a drug-free workplace. Employment is contingent upon successfully passing a pre-employment drug and alcohol test, complying with the requirements of the Immigration Reform and Control Act and a Confidentiality Agreement, in addition to successful outcomes of background and reference checks.

　　Applicants for this role will only be considered if they possess current US Work Authorization, and do not require employer-sponsored VISA support to begin or remain in this role.

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