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Service Associate - Insurance Services, P&C
Service Associate - Insurance Services, P&C-December 2024
Phoenix
Dec 20, 2025
About Service Associate - Insurance Services, P&C

　　Overview

　　Under a significant level of guidance and direction, provides customer service for Paychex Property & Causalty Insurance clients. Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with Paychex policies and procedures.

　　Responsibilities

　　Delivers quality service to Paychex clients via phone, email, chat, and other avenuesDevelops and maintains a basic working knowledge of a single Paychex productUses systems and software packages, which may include HRIS, Salesforce, Flex, Core Advanced, and ORSPerforms data input, maintaining strong prioritization and organizationDocuments all interactions

　　Qualifications

　　Associate's Degree - PreferredExperience in the insurance industry is preferred

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