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Service Advisor Second
Service Advisor Second-July 2024
Deforest
Jul 14, 2025
About Service Advisor Second

  JOB REQUIREMENTS: Description Under the direction of the ServiceManager, the Service Advisor is responsible for serving as a liaisonbetween the customer and technicians - which involves schedulingrepairs, assigning work to technicians, preparing repair orders, billingrepair orders, entering work orders into the computer system, orderingshop supplies according to procedures and consulting with insurancecompanies. Shift: Monday - Friday - 3:00 p.m. - Midnight Pay: \$56,171 -\$75,000/year (Depending of Experience) Shift Premium: There is a\$5,000.00/yr (\$192.31, bi-weekly) 2nd shift differential, paidbi-weekly. Essential Duties and Responsibilities Process all shop repairorders by scheduling & assigning work to shop Associates. Document anddiagnose necessary repairs by taking photographs. Provide effectivecommunication to customers regarding their job orders by preparingestimates for repair work and parts; monitor job schedules to ensuretimeliness of repairs and job pricing. Work closely with customers andinsurance companies to obtain necessary authorization and documentationrelating to repair work. Complete invoicing and collecting procedures ina timely manner. Maintain inventory of parts, paint, and materialsnecessary for repair functions. All other duties as assigned. Anindividual in this position must be able to successfully perform theessential duties and responsibilities listed above. Reasonableaccommodations may be made to enable individuals with disabilities toperform the essential functions of this position. The above listreflects the general details necessary to describe the principle andessential functions of the position and shall not be construed as theonly duties that may be assigned for the position. Competencies:Priority Setting Customer Service Technical Skills MinimumQualifications: High school diploma or equivalent. Three (3) years ofrelated automotive repair facility or heavy-duty truck experiencepreferred. Intermediate computer skills in Microsoft Windows. Mustpossess demonstrated skills in computer-generated business systems.Valid driver\'s license required; CDL required, or ability to obtain.Dependable and reliable attendance required. JX Enterprises, Inc. is anequal opportunity employer. All qualified applicants will receiveconsideration for employment without regard to race, color, religion,sex, sexual orientation, gender identity, national origin, or protectedveteran status and will not be discriminated against on the basis ofdisability. Qualifications Behaviors Detail Oriented - Capable ofcarrying out a given task with all details necessary to get the taskdone well Team Player - Works well as a member of a group MotivationsWork-Life Balance - Inspired to perform well by having ample time topursue work and interests... For full info follow application link.Equal Opportunity Employer of Minorities, Females, Protected Veterans,and Individual with Disabilities ***** APPLICATION INSTRUCTIONS:Apply Online: ipc.us/t/536BF453BBC74F36

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