Business Title: Senior Web Production Specialist

　　Requisition Number: 108926 - 12

　　Function: Business Support Services

　　Area of Interest:

　　State: CA

　　City: San Jose

　　Description:

　　Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you're as passionate about your future as we are, join our team.

　　KPMG is currently seeking a Senior Web Production Specialist to join our Marketing organization.

　　Responsibilities:

　　Evaluate stakeholder requests and provide details on key content, assets, template, designs etc needed for authoring

　　Triage web requests within ticketing management tool for example, Aprimo and assign tickets to the offshore authors to ensure timely and quality execution

　　Function as a web liaison between the offshore team and stakeholders to monitor status of in-progress projects; ensure efficient prioritization of tickets, oversight/management of timely completion, and handling of escalations from the team in close collaboration with the web production manager

　　Provide onshore web production support for stakeholders using Adobe Cloud Services (ACS) Content Management System (CMS) templates and modules

　　Authorize web pages by leveraging best practices for User Experience and optimal page layout while adhering to our Brand guidelines; act as an SME for all things ACS and recommend Web best practices to stakeholders

　　Assess and document the need for process and workflow improvements on an ongoing basis

　　Qualifications:

　　Minimum five years of recent experience in content management/web production function

　　Bachelor's degree from an accredited college or university

　　Deep understanding of AEM - content fragment, experience fragment, digital asset management etc.

　　Strong experience with any ticket-based, collaboration software like JIRA, Asana, Aprimo, etc. for managing a brisk stream of incoming requests; must be advanced in Microsoft Office Suite

　　Experience collaborating with large, diverse teams using exceptional communication skills; ability to troubleshoot and solve issues

　　Experience working with multiple stakeholders in a fast-paced, deadline-driven environment, with proven capability to respond flexibly to changing priorities

　　KPMG complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, the firm is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at 'Benefits & How We Work (https://www.kpmguscareers.com/why-kpmg/#benefits) '.

　　Follow this link to obtain salary ranges by city outside of CA: https://www.kpmg.us/work-for-kpmg/pay-transparency.html/?id=6151-9

　　KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link ( https://assets.kpmg.com/content/dam/kpmg/us/pdf/2018/09/eeo.pdf) contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

　　KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.

　　KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site).

　　GL: 5

　　GF: 15311