Overview

　　At Criterion Systems, we developed a different kind of business—a company whose real value is a reputation for excellence built upon the collective skills, talents, perspectives, and backgrounds of its people. By accepting a position with Criterion Systems, you will join a group of professionals with a collaborative mindset where we share ideas and foster professional development to accomplish our goals. In addition to our great culture, we also offer competitive compensation and benefit packages, company-sponsored team building events, and advancement opportunities. To find out more about how Criterion can help you take your career to the next level please visit our website: www.criterion-sys.com. Criterion Systems is a Military/Veteran Friendly Company therefore we encourage Veterans to apply.

　　Responsibilities

　　We are seeking a mission-focused Senior VoIP DVTC Engineer to support and contribute to our government customer’s success in Washington, DC!

　　Join our team at the forefront of advancing communication systems for the Defense Intelligence Enterprise. This role is part of a dynamic program focused on Engineering and Operations, driving continuous improvements in the design, transition, operations, and service of LAN, WAN, and Unified Communication services across classified and unclassified networks.

　　As an experienced UC and VTC Engineer, you will provide expert design, analysis, research, and operation support to exceptionally complex UC and VTC problems. You will work within a dynamic and fast-paced environment that requires team interaction and coordination of efforts. The successful candidate must be able to communicate clearly and succinctly both written and orally.

　　Duties, Tasks & Responsibilities:

　　Being the go-to person in the UC and VTC team to solve complex operational issues.

　　Provide support, analysis, research, and advice on exceptionally complex voice/video/data problems and related performance issues.

　　Lead subsets of team members on solving specific problems/challenges.

　　Perform specialized and technical tasks associated with the most current and cutting-edge technologies.

　　Evaluate requirements and help develop solutions that address both operation and future requirements sets.

　　Document data flows by diagrams network topologies, interconnections, firewalls, and security gateways.

　　Develop and document rack elevations, power requirements for component deployment and use.

　　Collaborate with LAN/WAN teams on bandwidth requirements, utilization, and performance needs.

　　Work with technical writers to create comprehensive design and configuration documentation, installation procedures, operating instructions and troubleshooting guides.

　　Work with testers to evaluate test criteria and expected outcomes, create, and automate test cases, test data, test scripts, and exercise unit tests on lab hardware and software.

　　Collaborate with technical writers to evaluate OEM training materials and develop customer- or site-specific supplements to vendor materials.

　　Manage projects and develop new operational processes.

　　Coach and review the work of lower-level professionals.

　　Provide effective team collaboration and influence others regarding system design, solutions, and procedures.

　　Qualifications

　　Required Experience, Education, Skills & Technologies:

　　Years of experience with one of the following:

　　High School/GED plus nine (9) years of relevant experience

　　Associate degree plus seven (7) years of relevant experience

　　Bachelor's degree plus five (5) years of relevant experience

　　Master's degree plus three (3) years of relevant experience

　　Doctorate degree plus one (1) year of relevant experience

　　DOD 8140 certification(s): IAT II, CUCM Manager Course

　　Strong background in general network troubleshooting (vLANs, QoS, and Routing).

　　Background in Information Systems Architecture, Telecommunications Systems Design, Architecture, Implementation, Information Systems Integration, and Communications and Network Systems Management

　　Seasoned technical individual contributor (IC).

　　Works independently with limited supervision.

　　Security Clearance Level:

　　TS/SCI with ability to obtain a CI Polygraph or TS/SCI with CI Polygraph (preferred)

　　Work Schedule:

　　Full-time on-site

　　Benefits Offered:

　　Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Tuition/Training Assistance, Parental Leave, Paid Time Off, and Holidays.

　　Criterion Systems, LLC and its subsidiaries are committed to equal employment opportunity and non-discrimination at all levels of our organization. We believe in treating all applicants and employees fairly and make employment decisions without regard to any individual’s protected status: race, ethnicity, color, national origin, ancestry, religion, creed, sex/gender, gender identity/gender expression, sexual orientation, physical and mental disability, marital/parental status, pregnancy (including childbirth, lactation, and related medical conditions), age, genetic information (including characteristics and testing), military and veteran status, or any other characteristic protected by law. For our complete EEO/AA and Pay Transparency statement, please visit https://careers-criterion-sys.icims.com/.

　　Job LocationsUS-DC

　　ID 2024-3105

　　Category Information Technology

　　Type Regular Full-Time