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Senior Vice President, Operations - REMOTE
Senior Vice President, Operations - REMOTE-March 2024
Baton Rouge
Mar 30, 2026
About Senior Vice President, Operations - REMOTE

Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.

Job Posting Title

Senior Vice President, Operations - REMOTE

Job Description

The Senior Vice President, Operations is accountable for leading and driving transformation in Prime’s Operations organization including member and clinical operations, claims and benefit operations, implementations, operational regulatory and audit, and operational shared services. This executive leadership position will be responsible for establishing and delivering the Operations vision and strategy to drive member satisfaction, achieve operational efficiency, elevate productivity, and achieve the highest quality standards. This executive will be a key influencer and partner internally and externally to establish a best-in-class member experience and deliver on Prime’s mission. This role will also be responsible for progressing Prime’s operational technology in partnership with executive leadership.

Responsibilities

Lead the development and execution of a multi-year operations strategy and roadmap to achieve Prime’s short term and long-term enterprise priorities, accountable for the success of core operations, operations shared services, implementations, operations regulatory and audit execution

Accountable for financial and operational performance meeting and exceeding operational metrics, goals, and KPIs impacting the organization’s efficiency, profitability and success

Collaborate with key senior leaders across the organization to enhance and evolve operational best practices and operational technology/systems

Responsible for execution of all operational program and project activities that enable implementation of key initiatives and on-boarding new clients and/or programs

Identify market trends and areas of opportunity to evolve and elevate the Operations functions to further differentiate Prime from our competitors

Provide strong enterprise level leadership and proactive direction to the organization, including mentoring, development, and proactive communication, to ensure a high level of performance, productivity, and engagement

Establish a credible and influential position as a leader on Prime’s Executive Leadership Team (ELT) and as a trusted business expert with the Prime Board of Directors

Serve as business operations expert, collaborating with executive peers and other key leaders to reach a shared enterprise strategy, execute effectively on goals, and advance Prime’s transformative strategies and position in the market; drive collaboration and true full enterprise thinking and communication

Other duties as assigned

Education Experience

Bachelor's degree in business management, operations management, or relevant field

15 years of relevant work experience in operations, including at least 10 years of experience leading an operations, shared services, or regulatory function for a Pharmacy Benefit Manager (PBM), health plan, or managed care organization

10 years of progressive leadership experience

Must be eligible to work in the United States without need for work visa or residency sponsorship

Additional Qualifications

Experience in successfully leading a team and collaborating with executives, senior leaders and experts

Understands enterprise and business strategies and formulates concise solutions to complex problems for operational improvements

Excellent communication skills in various situations and venues, influencing key stakeholders internally and externally to drive operational excellence

Innovative leader with knowledge of the health insurance industry/PBM industry and major competitors, including experience driving efficiency and managing operating costs for competitive advantage

Strategic thinking and long-range planning skills with the ability to design, execute, and link multiple projects over time to achieve a future strategic goal

Preferred Qualifications

MBA or other related advanced degree

Experience leading operations within PBM organization

Strong understanding of government programs with an understanding of CMS regulations

Physical Demands

Ability to travel up to 40% of the time

Must be able to remain in a stationary position 50% of the time. Must be able to “move or traverse”

Must be able to constantly operate a computer and/or other office productivity equipment.

Must be able to hear and constantly communicate information and ideas. Must be able to exchange accurate information.

Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.

_Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (pregnancy, sexual orientation, and gender identity), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law.   _

We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

Prime Therapeutics LLC is a Tobacco-Free Workplace employer.

Positions will be posted for a minimum of five consecutive workdays.

Prime Therapeutics' fast-paced and dynamic work environment is ideal for proactively addressing the constant changes in today's health care industry. Our employees are involved, empowered, and rewarded for their achievements. We value new ideas and work collaboratively to provide the highest quality of care and service to our members.

If you are looking to advance your career within a growing, team-oriented, award-winning company, apply to Prime Therapeutics today and start making a difference in people's lives.

Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (pregnancy, sexual orientation, and gender identity), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law.   

We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

Prime Therapeutics LLC is a Tobacco-Free Workplace employer.

If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1.866.469.1257 or email [email protected].

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