Senior Technical Support (automotive industry)Enviar candidatura ahora »

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　　Fecha:17 ene. 2024

　　Ubicación: Lisbon, 11, PT, 2740-262

　　Empresa: MSX INTERNATIONAL

　　At MSX IBERIA we are looking for aSenior Technical Support (automotive industry)to join our great team inLisbon.

　　The main objective of our future collaborator is toensure that customers receive prompt and effective assistance while contributing to the overall improvement of products and services.

　　Do you think you can fit in? Then read on!

　　The functions you will perform in your day-to-day life are as follows:

　　Provide advanced technical assistance to dealerships, and service centers.

　　Communicate effectively with customers to understand their concerns and provide solutions.

　　Diagnose and troubleshoot technical problems in vehicles , automotive systems, and components.

　　Analyze technical data and utilize diagnostic tools to identify and resolve issues promptly.

　　Stay up-to-date with the latest developments in automotive technology.

　　Maintain detailed records of customer interactions , technical issues, and solutions provided.

　　Contribute to the development and updating of technical documentation, manuals, and troubleshooting guides.

　　#LI-MU1

　　Lisbon-Portugal

　　We're looking for you if:

　　You have a medium-highEnglish level (B2-C1).

　　You have a high level of proficiency inPortuguese (C2 - native).

　　You have a minimum of4 years of experience as a Technical Support(automotive industry) Or similar experiences ( Automotive technical trainer / Master technician / Flying doctor)

　　Mechanical engineering degree highly valued

　　50/50 hybrid work system , availability to work inLisbon

　　You consider yourself a person with excellent communication skills, analytical and organizational skills.

　　What do we offer you?

　　You will be part of a great team of professionals in an internationally consolidated company.

　　You will acquire a global vision of the automotive sector, interacting with customers, suppliers, consultants and dealers.

　　Competitive salary.

　　MSX Bazaar: Collective purchasing portal with great discounts for employees.

　　Flexible remuneration plan (health insurance, transport card, meal card, training, etc.)

　　22 working days according to collective bargaining agreement + 4 extra days.

　　Internal training plan.

　　Additional incentives for employee referral programs, internal trainers, new business opportunities.

　　Do you think you are the ideal person for this position? We want to meet you! Sign up for the offer quickly and we'll review your application.

　　Who are we?

　　MSX International is a North American multinational consulting firm specializing in the automotive sector. We are headquartered in Detroit, although we are present in 80 countries. We are currently more than 5,000 professionals working on different projects.

　　Focusing on the IBERIA market, in 2021 we celebrate 30 years of service and commitment in the Iberian Peninsula (Spain and Portugal). Thanks to this, today we have offices in Madrid, Barcelona and Valencia; and more than 500 people putting all their knowledge on the ground.

　　As an industry leader, we cover the following fields:

　　Warranty & Technical

　　Part & Services

　　Channel Management

　　Fleet & Mobility

　　Customer Engagement

　　Please apply from your computer, the system sometimes gives problems to apply from other devices, in case you have any questions you can write to me directly:[email protected] Enviar candidatura ahora »

　　Enviar candidatura ahora

　　Iniciar la solicitud con LinkedIn

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