POSITION PURPOSE

　　The master trainer supports the organization by training and developing new team members through a four-day centralized training program. The program provides new employees a good foundation and prepares them to work in their home

　　restaurants. The position will further organization goals of increased guest counts and sales through outstanding delivery of training.

　　Primary Responsibilities

　　In addition to following the franchisee organization’s policies and procedures, principal responsibilities might include, but not be limited to:

　　Training Crew

　　Treat each employee with courtesy and respect as a valued employee

　　Prepare learning materials for daily training sessions

　　Train new crew members using McDonald’s station guides, training checklist, and using our training platform

　　Always act as a Role Model for all employees

　　Provide thorough and effective coaching to all employees

　　Teach policies and procedures according to McDonald’s standard

　　Act as a trusted expert on McDonald’s policies and procedures

　　Support coworkers by helping other trainers with tasks as needed

　　Facilitate monthly trainings for Crew Trainers in the organization

　　Food Safety

　　Adhere to all food safety standards

　　Educate crew members on food safety standards

　　Internal Communication

　　Provide ongoing feedback to management on crew member performance

　　Ask for feedback from crew & managers

　　Communicate effectively and professionally with immediate supervisor, advising of any changes or needs

　　Safety & Security

　　Educate crew members on safety and security rules

　　Adhere to safety & security rules

　　Training will be provided

　　Recommended Experience

　　Restaurant background/experience (McDonald’s preferred)

　　Prior experience as a trainer or similar position

　　Knowledge of various teaching methods and approaches

　　Basic working knowledge of technology and ability to use online training materials

　　Desired Characteristics

　　A successful Master Trainer:

　　Has availability Tuesday-Friday (required)

　　Is friendly, upbeat, and outgoing

　　Has a deep interest in training

　　Uses critical thinking skills

　　Is an excellent communicator

　　Demonstrates patience

　　Has attention to detail

　　Is a team player

　　Compensation

　　Starting range is from $16-$18 per hour, depending upon experience and availability.

　　Benefits

　　Tuition Assistance

　　Consistent hours

　　Set schedules

　　Free Meals During Work Shift

　　Paid Time Off

　　30% Discount on Food Purchased at Participating McDonald's

　　This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

　　Requsition ID: PDXMC313FED8F-91E1-44D6-BD18-D36665CCB4E4_9380

　　McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [email protected] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.

　　McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.

　　McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact [email protected]supportteam@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.