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Senior Specialist, Product Experience Design R-211392
Senior Specialist, Product Experience Design R-211392-March 2024
Purchase
Mar 31, 2026
About Senior Specialist, Product Experience Design R-211392

  "Job Title:Senior Specialist, Product Experience Design Overview:Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results. At Mastercard, design is more than what you see on a screen. We deliver innovative, differentiated product experiences at a global scale, using our skills to shape the future of payments and financial services. As a member of the Design community, you’ll work with cross-functional partners to make decisions grounded in actionable insights and deliver desirable outcomes for our customers. Role Overview We’re looking for a Senior Specialist, Product Experience Design for the Commercial Solutions business unit to design customer-centric solutions that are feasible, viable and desirable. In Commercial Solutions, we are developing world-class travel and B2B solutions for our customers around the globe. Our offerings span across commercial card programs including virtual cards, products to support automation of account payables & receivables payment processes, solutions for supply chain financing, and many more emerging innovations. Primary Responsibilities Qualified candidates have experience doing interaction design, working with design systems to delivery polished final designs, and conducting usability testing to refine their work. Relevant experience working across enterprise products and platforms would ensure their ability to thrive. This role reports to the Director of Product Experience Design and will be part of a team of designers working within Commercial Solutions. • Initiate and foster cross functional relationships among partners (product, engineering, regions, etc.)• Serve as primary contact on specific components of work• Participate in initiative-level sessions, contribute to research studies, ad participate in product experience design workshops• Recommend and implement design decisions, heavily influenced by research findings• Leverage design best practices and patterns when feasible; proposing and codifying new patterns when appropriate• Produce, test and iterate on experience artifacts, including user flows, interaction models, prototypes, wireframes, low/high fidelity sketches, and design specifications • Design and iterate on user interfaces, ensuring a seamless experience using a new design system• Contribute to team values and culture priorities • Invest efforts in self-development goals and opportunities All About You • Hands-on emerging experience in product design • Demonstrated ability to execute with support from senior-level peers. • Experience designing for end-to-end experiences from early concepts through design, testing, iteration and delivery. • Able to collaborate with cross-functional partners in a matrixed organization • Ability to partner with engineering counterparts to ensure the execution of the work aligns with the quality of the designs. • You might have experience designing for enterprise products and/or complex platforms. We’ve built a strong, multi-disciplinary community of product experience designers, experience researchers, content designers and strategists across the company who are supported by the CX & Design Guild. The Guild provides members with best practices, learning opportunities and peer connections to promote career development. People are at the center of our creative process, so join us to unlock new ideas at the intersection of product, technology and design. We understand that you may not have all the criteria on this list. If you believe you have relevant experience and the capability to fulfill this role, we strongly encourage you to apply.PDN-9ae9b6db-fbc2-4963-b2f5-e0e018f13ead"

  Minimum Salary: 14Maximum Salary: 16Salary Unit: Yearly

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