This role can be worked remotely in the US or Canada, or on-site/hybrid in our NYC office.

　　At Experian Marketing Services, we look for individuals who are motivated by

　　complex and challenging work. We want to work with people who can build

　　compelling solutions to marketers’ toughest problems – solutions informed

　　by their unique experiences, passions, and expertise.

　　As a Senior Solutions Engineer for EMS Identity Solutions, you will help team

　　efforts to win new business and service existing accounts by contributing key

　　technical and product expertise. The Senior Solutions Engineer will influence

　　pre-sales strategy and be responsible for configuring and implementing

　　client data flows. You will become an expert in varying requirements and use

　　cases across our broad portfolio of customers and develop the skills to apply

　　EMS Identity Solutions to best meet client objectives. Technical expertise is a

　　must to be able to explain details, to answer questions simply, and to

　　architect solutions using EMS technology.

　　In this client-facing role, you will also work closely with the EMS Product

　　Management and Engineering teams to create solutions and enhance EMS

　　Identity products based on customer feedback and market demand. The

　　Senior Solutions Engineer must be confident in articulating technology and

　　product positioning to business and technical audiences while establishing

　　and maintaining strong customer relationships.

　　Responsibilities

　　Act as a technical product expert during client meetings to explain core EMS Identity solutions and value

　　Act as technical point of contact for follow-up questions, integration and pilot setup, and to provide documentation

　　Organize and provide responses to functional and technical elements of RFIs/RFPs

　　Manage client data ingestion process for pilots and tests

　　Escalate, track, and solve client implementation issues

　　Access internal systems and tools to fulfill requests for data and analysis

　　Act as a technical resource in support of ongoing business development initiatives

　　Document and report internally relevant marketplace learnings and client requests to inform future product development

　　Gather technical and business needs and requirements from clients and work closely with the product team to architect solutions

　　Configure client solutions using standard EMS Identity products, and work with relevant product and engineering teams to develop custom solutions within the overall product development framework whenever necessary

　　Create reports and presentations to convey EMS value to prospects and clients

　　Maintain strong, active relationships with key client stakeholders

　　Assist in training new employees on the technical aspects of our products and services

　　Assist in creating, organizing, and disseminating information both internally and externally

　　Experience in digital advertising/marketing in a client-facing role, preferably at a data or technology vendor

　　Self-starter with a strong work ethic who thrives in an environment which is

　　fast-paced, demanding, fun and entrepreneurial

　　Strong analytical skills - should be comfortable with SQL, data analysis, and

　　internet technologies

　　Strong consultative sales skills, personable, charismatic

　　Ability to prioritize and handle multiple prospect accounts simultaneously

　　Excellent communication skills and strong presentation skills

　　Ability to ask key questions to scope projects, qualify/disqualify opportunities,

　　gather detailed product requirements, etc.

　　Ability to create PowerPoint presentations and reports to convey EMS value

　　Technical skills: understanding of web technologies and digital

　　Perks:

　　Generous PTO, sick time off, and paid Volunteer Time Off (VTO)

　　401k matching, Life, LTD & STD Insurance, dental, vision, and telehealth plan with 24/7 access to a dedicated team of physical and mental healthcare providers

　　Ongoing training, which will include access to peer-led professional development, continuous education reimbursement, and an abundance of e-learning resources to help you stay sharp

　　Unlimited snacks and beverages for local staff in-office, collaboration lunches (virtual lunches for remote teammates!)  

　　Discounts on wellness programs

　　Experian Marketing Service’s mission is to accelerate client success through enabling ecosystems, partnerships, and technology solutions. We help brands put people at the heart of their business and have meaningful interactions with their customers.

　　Founded in 2010, Tapad cracked the code on cross-device marketing technology, creating not only the first but the most robust global cross-device digital identity graph on the market. Ten years later, The Tapad Graph enables marketers to maximize their digital marketing investment for years to come. In November 2020, Experian acquired Tapad, which furthers Experian’s strong commitment to digital identity, activation and connected TV. As a leading provider of consumer data analytics and targeting solutions, Experian Marketing Services has a rapidly growing need to continue expanding our strategy on identity data and services to meet market demand.

　　All your information will be kept confidential according to EEO guidelines.

　　Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above.  Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience and education.  This position is also eligible for a variable pay opportunity and a comprehensive benefits package which includes health, life and disability insurance, generous paid time off including paid parental and family care leave, an employee stock purchase plan and a 401(k) plan with a company match.

　　Experian is proud to be an Equal Opportunity and Affirmative Action employer. We’re passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses, and society. For more than 125 years, we’ve helped people and economies flourish – and we’re not done.

　　We take our people’s agenda very seriously. We focus on what truly matters; diversity and inclusion, work/life balance, flexible working, development, collaboration, wellness, reward & recognition, volunteering, making an impact... the list goes on. See our DEI work in action (https://www.experian.com/diversity/our-commitment/index) !

　　The power of YOU (https://www.experianplc.com/media/4459/english-experiandei-report_2022.pdf) . We are building a culture where everyone is comfortable bringing their whole self to work. A place where we not only respect our differences and values but celebrate them in a positive and supportive environment.

　　Find out what is like to work for Experian and discover the Unexpected (https://www.experian.com/careers/) !