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Senior Service/Product Manager
Senior Service/Product Manager-March 2024
Durham
Mar 29, 2026
About Senior Service/Product Manager

  Description:

  Our client - a global leader in publishing and education/learning solutions - seeks a Senior Product Owner to aid in partnering with the leaders of their eCommerce, global platforms solutions, and identity management areas to drive a effort that focuses upon forward-thinking, enterprise, external identity management strategy and process. Client's Project Brief/Overview: This large-scaled initiative will support definition and guidance of identity management within products aligned to and within our client's Core and Growth businesses. RESPONSIBILITIES - Requires a minimum of 5+ years experience within a software product ownership or solutions management, UI design, business analysis, development and project management experience in IT or software field (ideally media, publishing, content, or learning domains) - Experience with BA/PM toolsets: JIRA, Smartsheet, Microsoft Office Suite (PowerPoint, Excel, etc.), Google Docs, - Bachelor's degree required or equivalent, related, relevant work experience - Effective written and verbal communication skills - Understands team dynamics, fostering a positive team environment - Ability to generate respect and trust from staff and external constituencies - Ability to communicate professionally, clearly and effectively to target audiences. - Excellent customer service ethic - Able to work under pressure to meet deadlines. Good organizational, planning & time management skills. - Excellent project management, planning and organizational skills. - This professional must have superior communication skills as they will work with a diverse set of stakeholders and thus must be able to get buy-in, influence across business lines.

  Skills:

  Product Management, Technology, Stakeholder Management, Agile, User stories, identity management, identity access management

  Top Skills Details:

  Product Management, Technology,Stakeholder Management,Agile,User stories,identity management,identity access management

  Additional Skills & Qualifications:

  -- Exposure to issue tracking software such as: JIRA, Smartsheets, Confluence, etc.

  Experience Level:

  Intermediate Level

  About TEKsystems:

  We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

  The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

  We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.

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