About this role:

　　Wells Fargo is seeking a Senior Security Response & Emergency Representative...

　　In this role, you will:

　　Monitor, process, and troubleshoot complex level life safety, robbery, burglary, and other alarm issues in accordance with organizations security procedures in Security Response Center

　　Provide feedback and present ideas for improving or implementing processes and tools within Corporate Security area impact

　　Perform complex security, operational, and customer support tasks

　　Identify, troubleshoot, and analyze false alarm issues to reduce fines

　　Lead projects and serve as escalation point to assist analysts

　　Provide subject matter expertise and interpretation of procedures to less experienced staff

　　Interact with immediate team on basic information, plus internal and external customers, Security Response Center Analysts, and vendors

　　Required Qualifications, US:

　　4+ years of Corporate Security experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educationRequired Qualifications, International:

　　Experience in Corporate Security, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educationDesired Qualifications:

　　Working knowledge of DMP alarm panels, Entre, Mastermind, Remote link programs.

　　Experience in dealing with team member and technical escalation of DMP

　　Monitor, process, and troubleshoot complex alarm issues in accordance with organizations security procedures

　　Job Expectations:

　　Ability to work evenings and weekends as needed or scheduledPosting End Date:

　　28 Jan 2024

　　*Job posting may come down early due to volume of applicants.

　　We Value Diversity

　　At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

　　Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

　　Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

　　Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

　　Applicants with Disabilities

　　To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

　　Drug and Alcohol Policy

　　Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

　　Company: WELLS FARGO BANK

　　Req Number: R-332231-1

　　Updated: Sun Jan 21 00:00:00 UTC 2024

　　Location: CHARLOTTE,North Carolina