Description

Have a passion for driving change and innovation? Amazon is looking for an analytical, driven, and creative leader to join the Consumables Operations Initiatives team to drive cross-functional projects for our Consumables businesses (Grocery, Health and Personal Care, Beauty, Baby, and Pets). The team's mission is to create business leverage through data-centric solutions and matrixed collaboration to enable new capabilities for store execution in support of customers, selling partners, and category teams. We identify ambiguous problems in line with business needs, research solutions with data-driven techniques, and build prototypes that can be scaled to production and adopted by owning stakeholder teams.

This Senior Program Manager role will drive

critical new defect reduction workstreams for Consumables, including new programs to reduce customer returns, reduce liquidated inventory, and improve catalog health for Consumables. This role will work directly with multiple internal business, technology and operations teams and leaders, vendors, and partner teams across the Consumables business.

Key responsibilities:

Be a single threaded owner partnering with cross-functional teams to drive defect reduction goals.

Identify capability gaps and drive workstreams that unlock business value, influencing and working with technology, operations and business teams and leaders.

Partner with product teams to influence innovation on existing (or to build new) systems, tools and workflows for category management.

Be a subject matter expert in Consumables Retail processes across functions like Vendor Management, Marketing and Instock.

The candidate possesses a track record of successful project development and management, relationship management, strong analytical and business acumen, and experience managing reporting and analysis. Great communication skills, think big, and bias for action will be essential to your success. The ideal candidate is a self-starter who will take ownership of projects and business problems to a successful result.

If you’re entrepreneurial and want to innovate, build, and own transformative products and features, join us in making history.

Basic Qualifications

5+ years of program or project management experience

Experience using data and metrics to determine and drive improvements

Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications

2+ years of driving process improvements experience

Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.