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Senior Program Manager, Sustainable Packaging Field Team
Senior Program Manager, Sustainable Packaging Field Team-February 2024
Clyde Hill
Feb 10, 2026
About Senior Program Manager, Sustainable Packaging Field Team

  Are you motivated to drive significant packaging waste reduction efforts across Amazon's global organization? We're looking for an experienced, driven, analytical, and creative Program Manager (PM) to drive e-commerce packaging strategy for our Sustainable Packaging field team.This PM will be responsible for developing and scaling sustainable e-commerce packaging standards, solutions, reporting, and tools across several internal stakeholders and external vendors. Primary focus will be sustaining and evolution for our catalog of "No Added Packaging" programs in order to meet our sustainability, quality, and financial goals. This includes standardization of process, quality measurement and adjustment, inventive solutions to monitor and maintain package compliance, and future state progression towards automation integration."No Added Packaging" is a combination of SIOC (Ship in Own Container), SIOB (Ship in Own Bag), and SAS (Ship Aware SIOC), with the ultimate goal of reducing outer-packaging consumable additions such as corrugate, bags, dunnage, tape etc. This process includes field and lab testing of products to ensure they will stand up to the rigors of our fulfillment chain from Pick to door.This position requires the ability to design and implement solutions that scale across the billions of products Amazon sells. To be successful, the PM will need excellent communication skills, ownership, and collaboration to drive engagement across multiple stakeholders (Safety, Continuous Improvement, Engineering, System configuration, operations, etc.). In Sustainable Packaging, we interface with core Operations, Amazon Robotics, Fulfillment Engineering, Finance, Procurement and Data Science to identify solutions which eliminate waste, reduce damages, and drive significant savings for Amazon and our customers.In addition, this opportunity requires excellent troubleshooting (BOTH hands-on and digital diagnosis of data), problem solving, and the ability to succeed in a fast-paced environment. Ownership of work is extremely important, and the successful candidate should have a proven record of self driven project and strategic initiatives to their name. The ideal candidate is motivated, agile, with strong time management and project management skills.This role will spend a significant amount of time in Fulfillment centers. 50% of the roles' time will be spent in field to deploy programs across the NACF (North American Customer Fulfillment) network. "Boots on the ground" is a primary pillar in our tenets, and as such we should be nimble and ready to react to network issues that require onsite presence to correct. Depending on program scope and involvement, travel will vary.Key job responsibilitiesDesign, implement, and support metrics for the "No Added Packaging" programCollaborate with Business Intelligence (BI) and Data Engineering (DE) teams to drive the collection of new data and the refinement of existing data sources to continually improve qualityReview information from multiple sources to confirm data integrity - An analytical and deep dive focused Program Manager will be able to decipher data given minimal context in order to drive business decisions and path forward for programs.Provide clear and timely reporting of key performance metrics across internal & external stakeholdersA day in the lifeTravel 50% + (variable based on projects)Daily engagement with Operations stakeholders on compliance, programs, and escalationsWork independently and with a team on program management, partnering with data teams to diagnose data into functional outputs or adjustments of programs, show areas of opportunity within data to reality of application, and submit/control approvals work streams and communications to the network on what you're requiring from them (or informing them of changes/updates).Creating reporting mechanisms an

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