Senior Product Manager, Matching and Fulfillment

　　At Lyft, our mission is to improve people’s lives with the world’s best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization.

　　Lyft connects people to transportation to change the way we live and get around our communities. We are looking for product managers who bring exceptional creative and analytical skills to drive forward a best in class product. Product management at Lyft leads the integration of engineering, data science, and design to achieve the company’s vision for reinventing transportation. We are looking for entrepreneurial and passionate Product Managers to innovate and execute across a rapidly growing, fast paced company and industry.

　　Matching and Fulfillment is central to the Lyft marketplace and how riders and drivers experience Lyft: estimating ETAs and the cost of fulfillment, optimizing driver-rider matches, and delivering on our on-time promise. The Matching and Fulfillment group is responsible for dynamically matching supply and demand to balance drivers’ expectations, riders’ expectations and Lyft’s objectives. To help accomplish this mission, the Product Manager, Matching and Fulfillment will:

　　Identify opportunities to improve the customer experience through optimization of our matching and fulfillment products and systems

　　Drive methodologies and systems to enable trade offs between different objectives (growth, profit, user retention, driver hours, driver pay)

　　Define the roadmap for and manage product development execution for a cross-functional team focused on pre-request match generation, post-request fulfillment or matching core services

　　This individual should:

　　Have an Operations Research/ML/algorithmic background

　　Have shipped products in deeply technical and analytical domains - able to use data and experimentation to guide a team towards successful execution

　　Be detail-oriented and able to dive deep into complex technical concepts, but also abstract them to cross-functional stakeholders and leaders

　　Maintain an objective, strong POV on what to build for our users, amidst many different stakeholders, world-class scientists, and experienced engineers with varied goals

　　Responsibilities:

　　Own your team's products, existing or new, from ideation, through development, to launch, growth and maintenance

　　Represent the customer’s point of view and champion a customer-first approach to product development

　　Align on business goals for optimization with executives and business teams

　　Define short-term and long-term strategy to achieve those goals

　　Develop and own quarterly and yearly roadmaps and financial impact for your team

　　Write product requirements documents and review experiment design docs and technical specifications for your team’s projects

　　Ideate impactful projects, then break them down into MVP and further milestones to test and develop the hypothesis through fast experimentation, pivoting when the data hints

　　Work closely with partner teams to represent your team’s perspective on new initiatives, define requirements, and prioritize asks

　　Lead and align cross-functional partners and team: engineers, scientists, analysts, business partners, operations to drive a shared vision

　　Experience:

　　Minimum of 4 years of product management experience

　　Experience managing Operations Research/ML/algorithmic products across any domain

　　Natural ability to make things happen around you. You manage project ambiguity, complexity and interdependencies in an organized and structured way

　　Ability to define and analyze metrics that inform the success of products

　　Excellent judgment and thoughtfulness about the dynamics of a product ecosystem

　　Strong communication skills and intuition for communication strategy at every level -- within teams, within the company, to users

　　Experience running A/B tests and using common statistical techniques to evaluate results. Experience leading post-launch optimizations including developing testing strategies

　　Experience with data, including querying, aggregation, analysis, and visualization

　　Ability to conceptualize, manage and prioritize multiple projects for stakeholders

　　Superior organizational skills -- balancing multiple projects, deadlines, and requests should be second nature to you

　　Benefits:

　　Great medical, dental, and vision insurance options

　　Mental health benefits

　　Family building benefits

　　In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off

　　401(k) plan to help save for your future

　　18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible

　　Pre-tax commuter benefits

　　Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

　　Lyft is an equal opportunity/affirmative action employer committed to an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.

　　This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Thursdays and a team-specific third day. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year.

　　The expected base pay range for this position in the San Francisco area is $160,000 - $180,000. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.