PagerDuty is seeking a Senior PR Specialist to join our diverse, customer-focused team! As the Senior PR Specialist, you will play a crucial role in driving the visibility and reputation of the PagerDuty Operations Cloud through business and trade media coverage. As a Senior PR Specialist, you will be responsible for creating compelling narratives, building relationships with key media outlets, and driving positive public perception of our products and partnerships. This is an exciting opportunity to help drive forward, amplify, and bring new ideas for PagerDuty’s global communications efforts. The ideal candidate will bring a metrics-driven integrated comms strategy to our fast-paced and high-growth company, alongside having experience developing and executing communication strategies for companies in the B2B space, ideally in enterprise tech.

　　KEY RESPONSIBILITIES

　　Bring our product story to life for the media by working closely with executives, Product Management, Product Marketing, and the entire organization to deliver on both our short- and long-term communication goals and KPIs

　　Develop and implement comprehensive PR strategies to promote our products, industry approach, and partner efforts

　　Craft compelling messaging and narratives that effectively communicate the unique value propositions of our products and partnerships

　　Provide PR support for product launches, working closely with cross-functional teams to ensure consistent messaging and maximum media exposure

　　Track and analyze PR performance metrics, providing regular reports and insights to leadership

　　BASIC QUALIFICATIONS

　　3+ years of previous professional experience in Communications and Public Relations, in the technology industry

　　Proven experience working for a B2B tech company launching products and driving campaigns, communication, and go-to-market initiatives

　　PREFERRED QUALIFICATIONS

　　Strong writing and editing skills and strong intellectual curiosity - an appetite to share new ideas and find stories to tell from across the PagerDuty world

　　Sound understanding of media relations, showing an ability to develop narratives and pitch ideas that break through and map to company narratives

　　An ability to take story ideas from concept to launch – creating themes that can play through PR, social media, executive keynotes, general marketing, and internal messaging

　　A great connector and communicator - an ability to think about how your work supports and connects to the work of other teams and vice versa

　　Have a knack for absorbing technical, detailed information and transforming it into relevant and innovative content

　　The base salary range for this position is 100,000 - 153,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.

　　Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

　　Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

　　Not sure if you qualify?

　　Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you.

　　Where we work

　　PagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible workplace, with many Dutonians choosing to work primarily from home. We also provide ample opportunities for in-person and virtual connection, like team offsites and volunteering events.

　　How we work

　　Our values are deeply embedded in how we operate and the people we bring on board. You will see our values ingrained in how we support our customers, collaborate with our colleagues, develop our products and foster an inclusive and empathetic work culture.

　　Champion the Customer | Put users first to design great products and experiences.

　　Run Together | Build strong teams that amplify our impact on users.

　　Take the Lead | Disrupt and invent to be the first choice for users.

　　Ack + Own | Take ownership and action to deliver more efficiently to users.

　　Bring Your Self | Bring your best self to build empathy and trust with users.

　　What we offer

　　One way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations.

　　Your package may include:

　　Competitive salary and company equity

　　Comprehensive benefits package from day one

　　Flexible work arrangements

　　ESPP (Employee Stock Purchase Program)

　　Retirement or pension plan

　　Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)

　　Generous paid vacation time

　　Paid holidays and sick leave

　　Dutonian Wellness Days - scheduled company-wide paid days off in addition to PTO

　　HibernationDuty - an annual company paid week off when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge

　　Paid volunteer time off - 20 hours per year

　　Company-wide hack weeks

　　Mental wellness programs

　　About PagerDuty

　　PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation. Customers rely on the PagerDuty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust. More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom and more.

　　Led by CEO Jennifer Tejada, two-thirds of the PagerDuty board is classified as non-white, with women making up nearly half of all board members. We strive to build a more equitable world by investing 1% each of company equity, product, and employee volunteer time.

　　PagerDuty is Great Place to Work-certified™, a Fortune Best Place to Work for Women, and a top rated product on TrustRadius and G2.

　　Go behind-the-scenes @pagerduty on Instagram.

　　Additional Information

　　PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

　　PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email [email protected] and we will work with you to meet your accessibility needs.

　　PagerDuty uses the E-Verify employment verification program.