At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.
We seek a highly skilled and experienced Senior Organizational Change Management (OCM) leader to join the Business Transformation Office (BTO)! The BTO is an enterprise function that drives initiatives tied to F5s strategic priorities by providing program management, organizational change management, and business process optimization. This role will build the OCM capability for F5 developing the strategy, frameworks, and tools that will enable business readiness, engagement, and adoption of changes associated with enterprise-wide initiatives. This role will also roll up their sleeves to drive and lead the successful execution of complex organizational change initiatives. The ideal candidate will have a deep understanding of change management methodologies and the ability to refine standard methodologies to fit F5's unique culture and climate best. This role must have exceptional leadership skills, a proven track record of guiding large-scale transformation efforts, and effective people-centric facilitation/engagement skills. As the leader of F5s OCM function, you will be pivotal in ensuring the adoption and sustainability of changes that drive business growth and enhance organizational effectiveness.
Primary Responsibilities
Design and develop the OCM capability for F5, including the overall strategy, approach, framework, tools, processes, and templates that will be leveraged to ensure business readiness and successful adoption for large-scale enterprise initiatives.
Identify an approach to talent and resourcing with specific change resources (FTEs and/or vendors) and leverage existing roles and functions within BTO and throughout F5.
Provide expert guidance, management, and mentorship to change management team members and the broader F5 change community, ensuring alignment with change strategy and methodologies.
Lead and manage the development and execution of comprehensive change management strategies and plans for major organizational initiatives that impact people, processes, and technology.
Collaborate with program managers and business leadership to define change objectives, identify stakeholders, and assess the impact of changes.
Conduct thorough change impact assessments and stakeholder analyses to design the appropriate methods to achieve the associated behaviors and attitudes to sustain the change.
Leverage human-centered design principles to anticipate stakeholder needs and continuously evaluate opportunities to improve the customer experience.
Identify potential risks in change initiatives and devise mitigation strategies.
Develop and deliver targeted communication materials, including presentations, town halls, and training programs, to prepare and keep employees informed and engaged throughout the change process.
Facilitate workshops, focus groups, and feedback sessions to gather insights and feedback from stakeholders to demonstrate and advance F5's culture of learning through continuous improvement.
Monitor and measure the effectiveness of change management efforts, utilizing data-driven insights to make informed adjustments and recommendation