Senior Manager Operations (m/f/d)

　　Job ID: 230509BR

　　Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team of more than 100,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.

　　Fisher Clinical Services GmbH is a subsidiary of Thermo Fisher Scientific Inc. and is a market leader in Clinical Supply Chain Management Services and Clinical Supplies for patients worldwide.

　　Discover Impactful Work:

　　The role of the Head of Operations has responsibility for coordination of employees and resources as well as ensuring smooth running of all operational delivery activities to make sure that goods are packaged and delivered as intended, cost-efficiently and on time in accordance with internal and external guidelines.

　　The Head of Operations collaborates with key partners across the matrix organization, mainly with HR, QA, PPI and Customer Service to enable profitable growth, improve quality and customer experience, and to increase employee engagement. The role also involves development of individual and interpersonal capability in the area of responsibility by training and mentoring individuals and teams through daily activities and structured events.

　　A day in the Life:

　　Responsible for a larger team of up to 100 employees in departments Pick&Pack Operations and Secondary Packaging, supported by Managers, Team Leaders and Senior Operators with professional responsibility

　　Ensuring that all distribution orders are processed and dispatched on time and to the agreed quality standards

　　Working closely with Production Planner to ensure that planned production steps can begin according to schedule. This includes ensuring that equipment, materials and approved documentation are available and delivered on the agreed date

　　Review and sign off of production documentation

　　Communication of all basic operational requirements with relevant departments involved

　　Ensuring that all tasks are organised and prioritization is adapted to the circumstances; in particular, ensuring immediate response and resolution of critical and urgent situations

　　Interdisciplinary partnership, in particular to ensure compliance with occupational safety, quality of work performance, quality of deliveries and costs in the area of responsibility

　　Independent and continuous review of existing processes by analyzing and identifying improvement opportunities and communication of inefficient processes

　　Participation in projects as a lead/work with functional teams to streamline processes to improve the customer experience, enable profitable growth and become more efficient.

　　Deputy of the Managing Director in case of absence

　　Keys to Success:

　　Bachelor’s degree in engineering or similar academic field

　　8 years + experience in leading operations and/or delivering a variety of capital or expense projects.

　　Leadership roles in fields such as operations, commercial or quality management.

　　Broad knowledge of multi-functional, multi-site, global interpersonal processes and financial business methods (S&OP, Customer Experience, Strategic Sourcing, etc.).

　　GMP/Pharma experience

　　Knowledge of and proven application of continuous improvement mentality.

　　Knowledge of Pharmaceutical product development, plant operations and maintenance as well as current industry operations trends

　　Shown leadership to lead a successful team of professionals and shopfloor.

　　Outstanding decision-making skills and strengths in organisational change.

　　Ability to analyze problems and to define solutions according to operational excellence approach.

　　Proficient oral and written communication skills along with the ability to deliver project status and funding presentations in a concise, effective, and organized manner.

　　Ability to travel to other geographies and sites up to 50%.

　　What we offer:

　　Employment with an innovative, future-oriented organisation

　　Outstanding career and development prospects

　　Company pension scheme and other fringe benefits

　　Exciting company culture which stands for integrity, intensity, involvement and innovation

　　If you are interested, please apply online with your CV and Motivation Letter including possible start date and salary expectations.

　　At Thermo Fisher Scientific, each one of our 100,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.

　　Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or any other legally protected status.

　　Apply today! http://jobs.thermofisher.com

　　Agency notice!

　　Please note we are not interested in receiving unsolicited CVs from any personnel service providers. Should you choose to send us or upload any such candidate document they will not be acknowledged and will be deleted in line with our privacy policy.

　　Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.