Your Moneris Career - The Opportunity

　　The Senior Manager, Payment Network Services (PNS) provides the leadership to define the vision and strategy for the PNS gateway and to manage the activities of the PNS team. You will be accountable for the PNS business P&L, financial planning, sales process (business development and account management), ensuring the currency of the PNS platform including compliance, and operation processes.

　　Location: You will be based in our Toronto office and will work in a Hybrid model.

　　Reporting Relationship : You will report to the VP Client Solutions.

　　Your Moneris Career - What you'll do

　　Create and implement a holistic strategy for the PNS gateway business and develop the PNS gateway team.

　　Manage client relationships through the complete engagement lifecycle including contract negotiations.

　　Develop new customer opportunities.

　　Develop product roadmap and BCM plan

　　Develop an annual financial plan with P&L responsibility.

　　Maintain relationships with RBC and Moneris teams to guide platform service levels and enhancements to meet customer needs.

　　Monitor service levels and manage escalations promptly.

　　Implement process improvements to increase efficiency and client satisfaction.

　　Ensure all mandatory Compliance responsibilities are completed promptly.

　　Foster internal Moneris relationships across multiple teams to ensure understanding of initiatives to the Moneris strategy.

　　Establish relationships with external vendors and Card Brands that support our mutual customers.

　　Your Moneris Career - What you bring

　　Bachelor's degree in Business/Commerce/Finance or in a related field or equivalent work experience

　　7+ years in the payment processing industry with a understanding of the technical flows.

　　5+ years experience in sales and account management and business development

　　Technical sales support experience to lead both pre and post-sales activities

　　5+ years experience in customer relationship management

　　In-depth knowledge of the payment processing industry, processing infrastructure, and related technologies

　　Nice-to-have...

　　Previous experience in the payment industry is considered

　　Bilingual in English and French

　　Your Moneris Career - What you get

　　Comprehensive Total Rewards Program including bonuses, flexible benefits starting from day 1, and your choice of either a health spending account (HSA) or personal spending account (PSA)

　　RRSP matching & defined contribution pension plan

　　Learning & development programs and resources including unlimited free access to LinkedIn Learning, Coursera and an Educational Assistance Program

　　Holistic approach to your well-being, with an Employee Assistance Program for you and your family, access to 24/7 virtual health care, wellness events and a supportive workplace culture

　　A workplace committed to investing in Diversity, Equity and Inclusion (DEI) through various initiatives including, employee inclusion groups (EIGs), mentorship, DEI learning and workshops, educational events, and various resources including an internal DEI website and newsletter

　　Company-wide paid year-end closure & personal time off (including religious, personal, and volunteer days)

　　Find out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers

　　#LI-Hybrid

　　Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.

　　We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.