Description

　　There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

　　We believe that inclusion propels innovation and is the foundation of all that we do. United's Digital Technology team spans the globe and is made up of diverse individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.

　　Key Responsibilities:

　　Technology is at the heart of our entire operation at United. Our customers and our employees rely on technology every single day. As a Sr. Manager in our IT Disaster Recovery Team, you’ll have the critical role of ensuring that our disaster recovery infrastructure is kept synchronized with our production data centers (including applications, databases, network resources, hardware, and operating systems), and functioning/replicating properly at all times. You will work with IT application, engineering, and operations teams to streamline and automate processes, as well as develop, implement, and test recovery procedures for United’s technology environments. The work that you will do ensures the integrity of United’s digital assets in the event of a disruption.

　　Consult with application design and engineering teams to define recovery strategies that are consistent with enterprise architectures, and meet Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) for critical applications that are core to United’s business operations

　　Manage the creation and upkeep of disaster recovery plans for all infrastructure components and services, and ensure ongoing alignment of plans with major technology and business changes

　　Lead efforts to ensure that all changes to the production IT environments and from all programs that impact or expand our recovery footprint are properly identified, assessed, and that all required design, build-out, and replication is implemented for disaster recovery

　　Lead scheduled DR infrastructure recovery testing by coordinating across IT engineering and operations teams

　　Define and drive the implementation of key automation to support United’s DR objectives, and lead investigation into new replication tools/technologies,

　　Develop and deploy training, documentation and communication of DR policies and procedures to the organization

　　United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

　　Qualifications

　　What’s needed to succeed (Minimum Qualifications):

　　Bachelor's degree in Computer Science or Information Systems, or other equivalent work experience/education/training

　　7+ years total work experience with at least 2 years of experience with Disaster Recovery tools, software and methodology

　　5+ years of experience in technical infrastructure (servers, storage, network, database, middleware) requirements analysis, design, and configuration

　　1+ year leading and managing a team

　　Demonstrated experience in solution architecture design, engineering, and implementation for large-scale, complex infrastructure programs

　　Strong knowledge of the one or more of the following: Windows, Linux, Active Directory, VMWare, NetApp, AWS, TIBCO, LAN/WAN Equipment, replication technologies (Zerto, Doubletake, etc.), data center infrastructure

　　Strong communication and presentation skills (written and oral)

　　Ability to solve complex problems

　　Experience working both independently and in a team-oriented, collaborative environment

　　Must be legally authorized to work in the United States for any employer without sponsorship

　　What will help you propel from the pack (Preferred Qualifications):

　　2 or more years of experience with replication technologies (Zerto, Azure, AWS, Site Recovery Manager, Carbonite/Doubletake)

　　3 or more years of demonstrated ability with Virtualization and Hyper Converged Infrastructure

　　3 or more years of networking experience

　　1 or more years in disaster recovery testing

　　BCI, ISO 22301 Lead Implementer, CBCP / CBCI Certification, or certification in one or more: networking, server, open systems, virtualization, security, ITIL

　　Advanced/expert-level knowledge in one or more of the following: data center infrastructure, disaster recovery, replication technologies, network architecture

　　Familiarity with usage of, and generating reports from ServiceNow

　　Experience in disaster recovery configuration, implementation, or testing

　　United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact [email protected] to request accommodation.

　　Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT