Job Family: Information Technology

　　Req ID: 403586

　　System support resource is needed to provide advanced administration and management of systems within the Siemens Digital Industries Software Milford, OH office, as well as remote offices, data centers, and on-prem/off-prem clouds.

　　Quality system support is crucial to providing a productive development environment enabling the Americas Service Delivery team to meet or exceed challenging project objectives. Platform support includes Linux and VMWare systems (desktops, laptops, and servers). The position involves performance-based compensation and reports to an Infrastructure Engineering Manager who manages personnel at multiple sites.

　　Responsibilities:

　　• System administration, monitoring, upgrading, maintenance, installation, setup, configuration, testing and deployment of systems within Linux, ESX, and Virtual/Cloud environments.

　　• Working with other groups to develop and ensure consistency of internal policies and procedures while maintaining security procedures at the sites.

　　• Communicating clearly, both verbally and in writing, regarding issues and/or requirements, and being able to evaluate new technologies and methods are also required for this position.

　　• Ensure security hardening of systems and critical patches are being applied as necessary.

　　• Work with other IT personnel to ensure networking, office automation, and other enterprise services are working properly at your sites.

　　• As needed, provide backup support for virtualization environments at other sites such as VMWare cluster environments.

　　• As appropriate, participate in cross-site activities including process improvements, standards development, and other global projects.

　　• Provide consultation to development groups on server and other hardware purchases.

　　Required Knowledge/Skills, Education, and Experience:

　　• Bachelor's degree in a computer-related field or extensive experience in a datacenter environment

　　• Ability to perform system administration for Linux, Windows, and VMWare environments with a combined experience with a minimum of 7 years of direct, applicable work history

　　• Familiarity with Dell, HP server Hardware and Client Hardware support and update with FW/BIOS, working with vendor to fix the server/client issues

　　• Experience working in a multiple vendor platform environment

　　• Familiarity with defining, implementing, and automating system processes

　　• Good communication skills and ability to work with multiple teams

　　• Excellent customer service attitude

　　• Ability to work independently or as part of a team

　　• Effective written and oral communication skills

　　• Knowledge of computer hardware and software components and their interaction with operating system software, and excellent troubleshooting skills

　　• Ability to establish and maintain effective working relationships at all levels.

　　• Can conform to shifting priorities, customer demands, and timelines through analytical and problem-solving capabilities.

　　• The ideal candidate must be able to adapt to a wide variety of duties, including end-user support, project deadlines and commitments, data center systems management and monitoring, and many other aspects of IT.

　　• Minimal travel expected

　　Preferred Knowledge/Skills, Education, and Experience:

　　• Experience directly supporting system needs of software development teams

　　• Exposure to modern open-source tools from a system support point of view. This would include Git based source code management, Jira, Confluence, Jenkins, Docker, Kubernetes, and other tools used in modern development pipelines.

　　• Advanced knowledge of networking concepts and troubleshooting

　　• Experience leveraging system configuration management tools such as Chef, Ansible, and Puppet.

　　• Advanced knowledge of shell scripting and Powershell

　　• Advanced knowledge of the following operating systems: CentOS, Red Hat, SUSE, Ubuntu, Rocky, and vSphere

　　• Conceptual knowledge of current cloud computing technologies (e.g. AWS, Azure, Google Cloud)

　　• Familiarity working with Microsoft Active Directory.

　　• Working knowledge of Web application software (e.g. Apache, Nginx, Wordpress) configuration and troubleshooting

　　• Working knowledge of supporting high performance Linux cluster environments

　　• Working knowledge of NAS and Flash storage systems such as Network Appliance, Nimble, Pure and other high availability file storage.

　　• Familiar with security administration, anti-virus software, and VPN's.

　　• Must be able to manage multiple projects with minimal supervision.

　　• Experience working in a large-scale Software Engineering/IT environment with multiple teams across the globe is highly desired.

　　Siemens Software. Transform the Everyday

　　The salary range for this position is $82,900 to $149,200 and this role is eligible to earn incentive compensation. The actual compensation offered is based on the successful candidate’s work location as well as additional factors, including job-related skills, experience, and relevant education/training. Siemens offers a variety of health and wellness benefits to employees. Details regarding our benefits can be found here: www.benefitsquickstart.com . In addition, this position is eligible for time off in accordance with Company policies, including paid sick leave, paid parental leave, PTO (for non-exempt employees) or non-accrued flexible vacation (for exempt employees).

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