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Senior Key Account Manager - E&D
Senior Key Account Manager - E&D-March 2024
Shanghai
Mar 29, 2026
About Senior Key Account Manager - E&D

  Position Overview:

  Build the capacity and capabilities of customer service organizations in the system to deliver a superior level of service to key accounts. Maximize customer and Coca-Cola system sales and profit potentials.

  What You'll Do for Us

  Build joint business with key accounts.

  Lead the development of joint business plans (ACBP) focusing on driving the customer's KPIs and sustainable system profitability

  Lead the negotiation of trading terms with national key accounts ensuring bottler and system profitability

  Develop effective internal communication strategies to ensure consistency in customer marketing approach across regions.

  Lead the execution of national key account contracts to ensure quality and consistent results across regions while driving win/win results

  Lead our customers and relevant departments in category innovation and in achieving our category share in a sustainable manner through in-store execution/promotion/supply chain/RTM Initiate & conduct key account business planning and reviews

  Make regular calls and build relationships with key accounts

  Consolidate, review and submit key account sales and profile requirements on a monthly basis Knows and effectively leverages all areas of the KO system to improve the joint business performance with customers

  Act as intermediary to resolve key account issues and conflicts across regions

  Organize and execute co-branding, joint channels and other partnerships to drive the growth of products, drive strategic partnerships with our customers, and focus on building a full beverage category and profitability

  Qualifications & Requirements

  3-5 years of multiple key account management experiences in multinational FMCG companies

  Be able to work independently to handle the complex situation & pressure in customer management process.

  Be with good problem-solving skills to deliver the best business results for the system.

  Good negotiation skills to development Win-Win partnership with key account to maximize sales & profitability for the system.

  Minimum 3 years sales & business high level analytical experience.

  Have good business planning skills to joint develop business with key accounts.

  Develop joint business objectives with customers, development joint marketing plan with customers

  Fluent in English

  We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

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