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Senior Family and Community Engagement Specialist
Senior Family and Community Engagement Specialist-April 2024
Rochester
Apr 2, 2026
About Senior Family and Community Engagement Specialist

  GENERAL PURPOSE:

  Collaborate with parent/family and community partners, UR Medicine/Golisano Children’s Hospital, Rochester Regional Health, Anthony Jordan Health Center, and Rochester City School District to increase parent/family engagement. The Family Engagement Coordinator will help improve outcomes for children by helping to engage parents/families in their child’s development. The coordinator identifies opportunities to link URMC resources to community-identified needs and promotes the work of the URMC in community health. This position will support the EACH Youth in RCSD project by engaging parent leadership, parent decision-making, and co-creating solutions for better healthcare outcomes for all students. The coordinator will also expand and align our work with the community by fostering critical connections with other partners in the community supporting children and families.

  This is a Time-As-Reported (TAR) position, estimated at 10 hours a week.

  JOB DUTIES AND RESPONSIBILITIES:

  Builds and supports relationships between URMC and parents/families of RCSD students. Actively engage parents/families to center and engage parent/family voice to improve access and connections to behavioral health and medical care of RCSD students.

  Identify and cultivate relationships with community partners to develop positive, trusting relationships between the URMC, RCSD, RRH, AJHC, and the community. Independently identify areas to increase community visibility and expand parent/family engagement opportunities for URMC faculty/staff to encourage community involvement that results in measurable outcomes as part of improving health in underserved areas.

  Collaborates with URMC/RRH clinicians and staff on engagement strategies and feedback from parents/families of RCSD students including various components of the EACH youth work (e.g., families’ experiences accessing physical and behavioral health support via tytocare, engaging in collaborative dialogues to improve system communication, etc.).

  Facilitates consistent and sustainable feedback mechanisms between parents, families, and the community at large in order to ensure that EACH initiative is parent/family-centered and directly informed by parents/families’ experiences and perspectives.

  Ensures that all work is delivered on time, within scope, and within budget; provides regular reports on progress against goals and indicators.

  Other duties as assigned

  QUALIFICATIONS:

  Bachelor’s degree in education, communications, human services, or a related field

  2-3 years related experience or equivalent combination of education and experience

  Demonstrated success in communicating both horizontally and vertically within the community in a way that built authentic, trusting relationships with diverse stakeholders and community members; experience in diverse coalition-building and working in a team environment; strong organizational and interpersonal skills.

  The presence to inspire confidence and passion in external audiences and to build effective relationships with a range of diverse stakeholders.

  Must possess a working knowledge of the Rochester community, including but not limited to a general understanding of the various neighborhoods, schools, community-based organizations, and the assets and resources available to support them.

  Ability to sift through and simplify complex information in order to communicate it to a general audience.

  Experience working with diverse groups and families, including facilitating coalitions, task forces, and/or committees.

  Flexibility and the ability to work autonomously as well as take direction as needed.

  Excellent interpersonal and communication skills (written and oral).

  Proficiency in Microsoft Office products and social media platforms.

  Practical, reliable, and efficient. Turns ideas into actions and organizes tasks.

  Must be a team player who is responsive to and supportive of the needs of others.

  Spanish language proficiency preferred.

  Willingness to work flexible hours, including some evenings and weekends.

  Holds an active NYS Driver’s License and has reliable, available transportation.

  The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.

  How To Apply

  All applicants must apply online.

  EOE Minorities/Females/Protected Veterans/Disabled

  Pay Range

  Pay Range: $29.90 - $44.86 Hourly

  The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

  Location: School of Medicine & Dentistry

  Full/Part Time: TAR

  Opening: Time as Reported Grade 054 General Pediatrics

  Schedule: 4 PM-6 PM

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