Company Summary
DISH, an EchoStar Company, is reimagining the future of connectivity. For over 40 years, we’ve been challenging the status quo and evolving our company to anticipate opportunities for business growth, industry innovation and greater customer choice.
Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and GenMobile. With our business reach, we cover satellite television service, live-streaming and on-demand programming, mobile plans and products, smart home installation services and, now, we are building America’s First Smart Network™.
Together, we'll change the way the world communicates.
Department Summary
Our Technology teams challenge the status quo and reimagine capabilities across industries. Whether through research and development, technology innovation or solution engineering, our people play vital roles in connecting consumers with the products and platforms of tomorrow.
Job Duties and Responsibilities
DISH is seeking a ServiceNow Technical Lead to take charge of the technical aspects of ServiceNow projects. In this role, you will lead in designing, developing, testing, and deploying solutions. If you are a seasoned professional looking to make a significant impact in the ServiceNow space, we invite you to apply and join our team.
Key Responsibilities:
Understand the system scope, objectives and disseminate information to junior members of the team
Prepares detailed specifications for application builds
Create user stories and assist with grooming
Responsible for coding, testing, debugging, and creating technical documentation
Technical knowledge and responsibility of all phases of applications systems analysis and programming
Understands the business value or function for which the application is designed
Instructing, directing, and checking the work of other technical team members
Skills, Experience and Requirements
Education and Experience:
Bachelor's Degree in a technical field or equivalent experience
3+ years of experience developing on the ServiceNow platform
5+ years of IT application system experience in technology solution delivery
3+ years of experience developing and customizing core applications such as Incident, Problem, Change, Knowledge, and Service Catalog
2+ years of experience working and developing with J2EE, Scripting ; general awareness of good practices of SDLC
2+ years of experience in a DevOps role
2+ years of leading and mentoring Junior team members
2+ years of experience implementing systems using the Agile/Scrum methodology
Skills and Qualifications:
Strong communicator and ability to work as part of a cohesive team
Integration experience (SOAP, REST, and JSON)
Experience integrating ServiceNow with an API-led Integration Platform
Experience building scoped applications
Experience in Integration with other applications
Experience with programming languages and databases including PHP, HTML, CSS, JavaScript, and JSON
Preferred Skills:
Administration of a ServiceNow instance including the management of users, groups, roles, ACLs, business rules, workflows, UI actions, UI policies, dictionary, and catalog items Orchestration and Discovery experience is a plus
Experience with rebuilding and refactoring legacy applications in ServiceNow a plus
Experience conducting ServiceNow instance upgrades
ServiceNow Certifications preferred
Salary Ranges
Compensation: $122,550.00/Year - $165,450.00/Year
Benefits
We also offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits (https://careers.dish.com/about/benefits?pk_vid=7df16cf2830b8db21671727467e02e66) .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.
This will be posted for a minimum of 3 days or until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer - Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are a true merit-based organization and work hard so there are no artificial barriers to one's potential success. DISH is committed to a workforce where everyone's opportunities are limitless.
Consistent with this commitment, DISH will endeavor to provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to the employee or others, or is otherwise not required by law.