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Senior Employee Relations Consultant
Senior Employee Relations Consultant-March 2024
Richmond
Mar 29, 2026
About Senior Employee Relations Consultant

  Senior Employee Relations Consultant

  Job Description

  Overview

  CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. 

  We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.

  The Role

  Joining the Employee Relations team at CoStar Group, you will contribute to the creation of a highly successful, fast paced, growth-oriented, global organization. Our people’s vision and strategy are aligned with CoStar Group’s overall business objectives, and at its core is centered on attracting, retaining, and developing diverse talent in the communities that we operate within.

  CoStar Group is seeking a Senior Employee Relations Consultant to serve as a subject matter expert by responding to and evaluating employee matters while also promoting a positive employee experience. Reporting to the Vice President of Employee Relations and Diversity, Equity, and Inclusion, this individual must be an objective partner and advisor to HR, employees, and leaders at CoStar Group. 

  This position is in our Richmond, VA office and offers 1 day remote per week.

  Responsibilities

  Lead investigations into employee concerns by establishing an investigation plan, conducting interviews, and working in partnership with HR leadership and the Employment Law Group to recommend resolutions.

  Serve as a trusted advisor to the business and HR, from a strategic business perspective as well as by being an employee relation expert, consulting on complex and confidential employee matters to maintain positive and effective relationships throughout the company.

  Ensure equitable and consistent treatment of employees.

  Conduct research and benchmark on policy development and provide policy interpretation.

  Write and/or edit investigationdocumentation in a fair, concise, clear, and inclusive manner.

  Develop ER metrics and analyze data to assess where action can be taken to mitigate company risk; present data and make recommendations to the HR Leadership Team and business leaders with thoughtful solutions.

  Stay current with applicable Human Resources-related laws, rules, and regulations.

  Develop and deliver employee relations training to employees at all levels within the organization to drive positive change.

  Will perform other duties as assigned or needed.

  Basic Qualifications

  Bachelor’s Degree from an accredited, not-for-profit University or Collegerequired

  A track record of commitment to prior employers.

  12+ years of related HR experience, either in an HR role specifically responsible for leading employee relations investigations or a hybrid roleresponsible for employee relations.

  Proven expertise working on employee relations issues that may involve complex situations; identifying the nature and scope of management-employee relations concerns, corrective actions, performance management, and related employee matters; and ensuring issues are properly handled and resolved.

  Evidence of independently developing the strategy and tactics to address employee relations matters, prioritizing tasks, proposing actions, and documenting the course of action.

  Demonstrated ability to advise leaders with establishing and maintaining employer/employee relations that contribute to improved productivity, performance, and engagement.

  Deliver courageous and constructive feedback with confidence; offer new and potentially complicated perspectives to further dialogue and critical thinking, and the ability to communicate in a way that helps others understand multiple points of view.

  Proven track recorddemonstrating the ability to manage multiple, diverse assignments within timelines while working independently and as a team.

  Demonstrated ability to anticipate and respond quickly, adjust to competing priorities, and comfortable operating through risk and uncertainty in a high-volume work environment.

  Excellent consultative, interpersonal/influencing skills, including the ability to build trusted advisor relationships.

  Evidence of establishing credibility, building rapport, and creating trust.

  Evidence of experience with developing training content, as well as the ability to facilitate and deliver learning objectives.

  Capable of combining analytical reasoning, creativity, and judgment to problems in a timely manner.

  Comfortable designing for the future while also executing day-to-day HR matters.

  Preferred Qualifications:

  Master's degree in human resources or Juris Doctor

  Previous experience serving in a leadership or consulting role

  What’s in it for you?  

  When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed. 

  We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training, tuition reimbursement, and an inter-office exchange program. 

  Our benefits package includes (but is not limited to): 

  Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug 

  Life, legal, and supplementary insurance 

  Virtual and in-person mental health counseling services for individuals and family 

  Commuter and parking benefits 

  401(K) retirement plan with matching contributions 

  Employee stock purchase plan 

  Paid time off 

  Tuition reimbursement 

  On-site fitness center and/or reimbursed fitness center membership costs (location dependent)

  Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups 

  Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks 

  We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar Group is not able to provide visa sponsorship for this position. 

  CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing

  CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.

  We have been living and breathing the world of real estate information and online marketplaces for over 37 years, giving us the perspective to create truly unique and valuable products and services. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry and for our customers. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.

  CoStar is committed to creating a diverse environment and is proud to be an equal opportunity workplace and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. CoStar is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

  If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access www.costargroup.com/careers as a result of your disability. You can request reasonable accommodations by calling 1-855-840-1715 or by sending an email to [email protected] .

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