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Senior Customer Service Representative
Senior Customer Service Representative-August 2024
Green Bay
Aug 1, 2025
About Senior Customer Service Representative

  JOB REQUIREMENTS: Location: Green Bay, WI Shift: 1st Shift Work model:On-Site Schedule: Full-time; Monday - Friday, 7:30 a.m. - 4:30 p.m. Joboverview: Schneider is seeking a Senior Customer Service Representativein Green Bay to be responsible for handling relationships withSchneider\'s customers. The Senior Customer Service Rep will take careof tasks related to processing and monitoring customer orders, managingfreight solicitation and negotiating market rates. Responsibilities:Monitor customer freight to identify issues and improve efficiency.Recommend adjustments as freight volumes fluctuate. Use a variety oftechnology to analyze service issues and trends to determine solutions.Work closely with leaders, teams and customers. Skills andqualifications: Have a high school diploma or GED. One year of customerservice experience preferred. Have strong written and oral communicationskills. Able to manage multiple priorities. Pay and benefits: Associatewill be provided partial scheduled remote options after one year in roledependent upon associate meeting the performance expectations of therole. Additional \$1.25 per hour on second and third shift, \$2.00 perhour on weekends. Medical, dental and vision insurance. Company-paidlife insurance. 401(k) savings plan with company match. Paid time offand paid holidays. Results-based incentive pay program where you canearn above and beyond your base pay. Tuition reimbursement. See fulllist of customer service benefits. Diversity, Equality and Inclusion Ourhistory has taught us that treating everyone with dignity and respect isvital to our ongoing success. We embrace and seek out diversity that isinclusive of thought, race, ethnicity, national origin, sex, gender,gender expression, age, religion, sexual orientation, ability, medicalcondition, veteran or military status, experience and background. Wefind that this diversity and openness ensures that all our associateshave equal access to opportunities and resources to contribute fully tothe organization\'s success, and it fuels innovation, improves strategicthinking and cultivates leadership. PI235509314 Equal OpportunityEmployer of Minorities, Females, Protected Veterans, and Individualswith Disabilities ***** APPLICATION INSTRUCTIONS: Apply Online:ipc.us/t/39C6AE28B50441BD Qualified females, minorities, and specialdisabled veterans and other veterans are encouraged to apply.

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