Hi, I'm Juhi Banerjee, your Recruiter and guide to joining CSG. AtCSG, you're more than your resume. We want your diverse perspective andunique background to help us enrich the work we do together. We believe thatby channeling the power of all, we make ordinary customer and employeeexperiences extraordinary. Channel the power of YOU and begin the journey tobecoming a CSGer.
What you'll do
You will report to the Senior Manager of Consulting and be responsible forassisting clients with understanding and optimizing CSG's product andsolution functionalityProvide consulting service for-fee to clients who need to address strategicbusiness issues by identifying and enhance product functionality, systems,technology, and operationsParticipate in project consulting teamIdentify issues and assist to provide possible solutionsManage scope, internal/customer resources, deliverable, and timelinesParticipate in requirements gathering sessions performing gap analysis,system review, and data analysisProvide billing details for invoicing of assigned projectsAssist on large-scale long-term projectsDevelop, coordinate internal resources and track/verify implementation effortsManage indirect reports externally and internallyFormulate team structure, develops project strategy, and resourcemanagement throughout projectWork with internal departments to generate sales leadsTravel to customer sites up to 50%Ability to work independently while maintaining a team relationship
You should have
Research shows that candidates from underrepresented backgrounds often don'tapply for roles if they don't meet all the criteria. Remember, you are notsolely your resume. Give your transferable skills the chance to tell the fullstory. Channel the power of YOU and apply to explore the possibility we'rethe perfect fit.
Bachelor's degree or a related field, or equivalent experienceProficiency in English in a business environment4+ years of consulting experience in the B2B software technology orhigh-tech industry2 years of Vantage experienceExperience with CRM, Billing, Order Management definition,configuration, implementation, or upgrade projectsBroad knowledge of operational end-to-end solutionsExcellent project management skills and client interfacingExperience with ACP, ACSR, and CCS Configuration
Who will love this job
A trusted team player - you know how to connect and communicate with youraudience(s) around the world and create safe environments to voice diverseopinions, foster diversity and belonging and above all treat people withrespecA growth driver - you have a mindset that anticipates and adapts to changingneeds and can bring partners together to contribute and work toward a sharedvisionA game changer - you dream big and push the limits of what's possible toimprove for yourself and othersA collaborator - you love to work on projects that have functional workflowsA strategist - you're curious and find inventive ways to implement ideasthat lead to business simplification outcomes and solutions
Perks & Benefits
Work from Home, in-office, or hybridFlexible Paid Vacation, 2 days of Volunteer Time Off per Year, and HolidayTime OffImmediately vested 5.5% 401(k) matchAnd so much more!
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If you would like to be considered for employment opportunities with CSG andneed special assistance due to a disability or accommodation for a disabilitythroughout any aspect of the application process, please call us at 1(402) 431-7440 or email us at [email protected]. CSG providesaccommodations for persons with disabilities in employment, including duringthe hiring process and any interview and/or testing processes.
Our Story
CSG empowers companies to build unforgettable experiences, making it easierfor people and businesses to connect with, use and pay for the services theyvalue most. For over 40 years, ur technologies and people have helped someof the world's most recognizable brands solve their toughest businesschallenges and evolve to meet the demands of today's digital economy.
By channeling the power of all, we make ordinary customer and employeeexperiences extraordinary. Our people [CSGers] are good people who arecommitted to doing good work. We're high on respect and low on ego, makingus an easy company to do business with and a best place to work. We cultivatea culture based on integrity, innovation and impact across all ourlocations, so our people show up as the most authentic version of themselvesand can work together to build a more future-ready world. Learn more
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