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Senior Collaboration Engineer
Senior Collaboration Engineer-March 2024
Quantico
Mar 28, 2026
About Senior Collaboration Engineer

  Description

  Introduction

  Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities for the Defense Counterintelligence and Security Agency (DCSA). The National Security & Space Sector of SAIC is seeking a Senior Network Comms Engineer to support a transformational infrastructure program for DCSA.

  SAIC is proud to be supporting DCSA in safeguarding our nation’s information. DCSA is the designated oversight authority on the accreditation of classified facilities, information systems, and the insider threat program. This involves security oversight of more than 10,000 companies and approximately 13,000 facilities involved in classified work throughout the DoD and 31 Federal agencies.

  Specifically, on the DCSA One IT program, SAIC will provide an enterprise IT solution that delivers highly secured and adaptable IT infrastructure, provides customer support, and cutting-edge technologies that support operations and advance the DCSA mission under a single IT environment (i.e., One IT).

  Job Description

  Please note: This position requires reporting onsite to customer location in Quantico. VA three (3) times per week.

  • Responsible for overseeing the configuring, managing, monitoring, and maintaining government Command and Control (C2) voice and video collaboration devices.

  • Subject matter expert for architect, implementing, testing, and troubleshooting enterprise collaboration solutions supporting an operational voice and video network.

  • Develops collaboration architecture designs, studies and plans; supports design, test readiness, and operational readiness reviews.

  • Provides senior program managers with recommendations on voice and video collaboration approaches and strategies for new and continued business.

  • Develops, implements, and manages voice and video collaboration processes including design standards to ensure compliance, relevancy, and sustainability.

  • Performs capacity planning of the collaboration services by monitoring and analyzing network, performance and availability of voice and video services.

  • Proactively researches and evaluates tools and technologies, as appropriate, to the collaboration environment, while developing solutions to increase performance and lower the total cost of ownership.

  • Provides Tier III and IV support by providing trouble resolution of the voice and video infrastructure and perform on-call duties and off-hours support when needed.

  • Flexible with scheduled support of outages after hours and on weekends.

  Qualifications

  Required Qualifications

  It is required that the Senior Network Comms Engineer have the following qualifications:

  Bachelor's degree with communications focus or equivalent

  10 Years of Experience in networking, architecture/design, development, and implementation of voice and video collaboration architectures

  TS/SCI

  Required Certifications:

  Cisco Certified Collaboration Expert (CCCE), Cisco Certified Voice Expert (CCVE), Cisco Certified Network Professional (CCNP), Cisco Certified Design Expert (CCDE), or Cisco Certified Design Professional (CCDP) certification

  IAT Level 3 Certification or IAM Level 3 compliant professional certification (i.e. CISSP, CISM, GSLC, GCIH, CISA, GCED, or SCNA)

  Skill Requirements:

  Must have experience and understanding with the future of Cisco's SIP and Cisco Unified Communications Manager

  Must have proven ability to architect, implement and support video infrastructure solutions for conferencing, gateway transit, and mobile platforms

  In depth implementation and troubleshooting experience of collaboration using concepts/protocols such as H.263, H.264, bandwidth resolutions and frame rates, frame picture formats, HDMI resolutions, G7.xx audio frame rates, voice and video encryption, and device certificates

  Experience with voice and video collaboration systems such as the CUCM, UCS platform, CMS Meeting Server, Telepresence Management System, Video Communication Servers, Multi-controller Units, and Voice Gateways

  RedCom and Cisco Suite experience

  Experience with Network Engineering Collaboration, CCNA, CCNP, Variphy Cisco CDR Reporting and Call Analytics, Sigma Phone Conferencing, Cisco Prime Provisioning, Cisco Call Manager, Cisco HyperFlex, Cisco Prime Collaboration Assurance, Redcom Sigma Core, and Redcom Slice.

  Desired Qualifications

  • BSEE, BSCE or BSCS with networking focus, and a minimum of 12+ year's relevant networking experience

  • Experience with AMX • Exceptional verbal, written (including the development of procedural documentation), interpersonal, and presentation skills desired

  • Experience with voice and video performance management tools, security tools and appliances, layer two technologies, wireless communications, and firewall/gateway traversals is preferred

  • Experience working in a lab development environment performing testing and development functions • Self-driven and resourceful in achieving goals independently as well as in cooperation with others

  • Flexibility to adjust to changing requirements, schedules, and priorities

  • The ability to socialize ideas, make recommendations, and gather team consensus to move forward

  • Working knowledge of networking fundamentals such as network protocols and common services (e.g., DNS, FTP, SSH, SNMP)

  • Previous experience supporting a Government and/or Department of Defense customer

  • Experience with application of DoD IAVAs, DISA STIGs, and NIST security controls

  SAIC accepts applications on an ongoing basis and there is no deadline.

  Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.REQNUMBER: 2400248

  SAIC is a premier technology integrator, solving our nation’s most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability

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