As a Senior Client Service Analyst at IQVIA, you will be responsible for providing quality service to the clients and assist them to obtain maximum value from IQVIA information products and services.

　　Control the data and report generation process, provide guidance and support to internal and external data stakeholders

　　Assure the consistency, integrity, and availability of the data, as well as being a communication channel with our clients, information providers and internal team.

　　Analyzes complex queries raised by clients using in-depth understanding of the client and IQVIA syndicated offerings (data), ensuring a comprehensive and timely responses

　　Provides additional insight and interpretation of the data to enable appropriate resolution of business questions and/or issues, identifies customized solutions

　　Independently support meetings and discussions (both internally & externally) related to project work/data analytics

　　Runs standard queries for data extraction

　　Verifies data for accuracy and completeness

　　Skills & Experience

　　Bachelor’s degree with at least 3 years of related experience

　　Experience in pharmaceutical industry is preferred

　　Well versed in Microsoft Excel, Powerpoint and Power BI

　　Knowledge in SQL Server is preferred

　　Possess strong analytical and communication skills

　　IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

　　IQVIA is a world leader in using data, technology, advanced analytics, and expertise to help customers drive healthcare – and human health – forward. Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that transform business and patient outcomes.

　　To get there, it takes diverse skills and a curiosity to explore new possibilities. No matter your role, everyone at IQVIA, including our colleagues at Q² Solutions, contributes to our shared goal of improving human health. Thank you for your interest in growing your career with us.

　　EEO Minorities/Females/Protected Veterans/Disabled