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Senior Claims Specialist
Senior Claims Specialist-March 2024
Red Bank
Mar 29, 2026
About Senior Claims Specialist

  This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.

  At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.

  All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.

  Support the department goals of managing and maintaining a department of the highest quality claim professionals to provide internal and external client servicing through efficient and effective claims handling and quality customer service. Responsible for the claims handling of assigned accounts, assisting actuarial, underwriting and finance in understanding the losses and loss development.

  Responsible for adherence to the claims processes and procedures with respect to payment, reporting, reserving and auditing necessary for assigned businesses and accounts. Assist Manager in understanding industry losses, loss development and liability trends and exposures that may affect the reserving, pricing and underwriting strategy for specified lines of business and accounts

  KEY DUTIES & RESPONSIBILITIES:

  o Ensures all assigned claims are promptly and properly documented, reserved and processed;

  o Identify and promptly address with manager insurance and reinsurance coverage issues;

  o Communicate with manager and claims team about claim issues, large claims and potential accumulations;

  o Participate in the audit process by scheduling audits for assigned accounts, determine audit file selection, attend audits, prepare audit report and communicate audit findings to appropriate parties;

  o Maintain an informational reporting structure with other members of the Claims team, Actuarial, Technical Accounting, and Underwriting relating to losses, including coverage issues, loss development, claim reserving and reinsurance reporting, legal case developments and changing laws potentially impacting claims handling and the business written and any other topic which may have a material impact on business;

  o With the other members of the Claims team, monitor loss accumulations to ensure consistency and appropriate evaluation of potential impact of market wide losses;

  o Communicate with brokers/ceding companies on account and claim specific requests for information, cession issues and potential coverage issues;

  REQUIRED EDUCATION/TRAINING & EXPERIENCE:

  Technical Skills:

  o At least 3 years experience in primary and/or reinsurance claims;

  o Good communication skills and ability to work in a team;

  o Working knowledge of legal processes and laws applicable to insurance claims;

  o Working knowledge of reinsurance custom and practice and laws applicable to reinsurance;

  o Knowledge of SICS systems helpful

  Inter-personal Skills:

  o Reliable

  o Flexible

  o Detailed oriented

  For this position, we currently expect to offer a base salary in the range of $120K - $160K .  The specific salary offer will be based on an assessment of a variety of factors including the experience of the successful candidate and their work location. In addition, all employees are eligible for competitive incentive targets, with awards based on overall corporate and individual performance. On top of this, we offer a comprehensive and competitive benefits package which includes medical plans for employees and their families, health and wellness programs, retirement plans, tuition reimbursement, paid vacation, and much more. 

  Rewarding. Challenging. Meaningful.

  We are shaping the direction of Insurance and Reinsurance during a critical and exciting time for the industry.

  Whether you are a student approaching graduation or a seasoned professional looking for a new environment, AXIS has the right challenges and career opportunities for you. At AXIS, we value each individual and recognize that attracting and retaining the right people is essential to the success of our company.

  We offer a comprehensive and competitive benefits package which includes medical plans for employees and their families, health and wellness programs, retirement plans, tuition reimbursement, paid vacation, and much more.

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